fix problems on PICOOC [iphone]

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—— Run into issues on PICOOC? Get help pending when official support gets back to you!

PICOOC
Info:
company: PICOOC
: http://www.picooc.com
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Registration issue

System error during account registration

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If the pro... ⇲
 
Syncing issue

Poor synchronization between old and new data

Fix: Manually sync your data by going to the settings in the app and selecting the sync option. Ensure that both devices (if applicable) are conn... ⇲
 
Bugs issue

Ethnicity selection affects body measurements

Fix: If you believe the ethnicity selection is affecting your measurements, try changing the selection to see if it improves the accuracy of the... ⇲

Automated doctor feature is scolding

Fix: Adjust the settings for the automated doctor feature. Look for options to customize feedback or turn off notifications that may be perceived... ⇲
 
Settings issue

Data displayed in incorrect language

Fix: Change the language settings in the app. Go to the app settings and look for a language option to select your preferred language. OR If t... ⇲
 
Customization issue

Dark theme not available

Fix: Check if the app has a theme option in the settings. If it does not, consider using your iPhone's system-wide dark mode by going to Settings... ⇲
 
Features issue

Exporting data to CSV not supported

Fix: Look for any export options within the app settings. If CSV export is not available, consider taking screenshots of your data as a temporary... ⇲
 
Network issue

Bluetooth connection issues

Fix: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting the scale by following the p... ⇲
 
Updates issue

Buggy recent update

Fix: Check if there is a newer version of the app available in the App Store. If so, update the app to see if the bugs have been fixed. OR If... ⇲
 
Permissions issue

Limited access based on location

Fix: Check if the app has location settings that can be adjusted. Go to Settings > Privacy > Location Services and ensure the app has permission... ⇲
 
UI issue

Footprint size too small

Fix: If the footprint size is an issue, check if there are settings in the app to adjust the measurement parameters. If not, consider using the a... ⇲

User interface issues with adding new data

Fix: Try restarting the app to see if the interface issues resolve. If not, check for any updates that may fix bugs in the user interface. OR... ⇲
 
Notifications issue

No notifications for app changes

Fix: Check your notification settings for the app. Go to Settings > Notifications > PICOOC and ensure notifications are enabled. OR If notific... ⇲
 
Compatibility issue

Inability to use app with old model

Fix: Check the app's compatibility requirements in the App Store. If your device is not supported, consider upgrading to a newer model if possibl... ⇲
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 what users are saying
Good experience
79.4%

Bad experience
16.7%

Neutral
3.9%

~ from our NLP analysis of 311 combined software ratings.

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 Private Data PICOOC collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics