fix problems on Kitsap Credit Union [iphone]

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—— Run into issues on Kitsap Credit Union? Get help pending when official support gets back to you!

Kitsap Credit Union
Info:
company: Kitsap Credit Union Mobile Banking
: http://www.kitsapcu.org
: www.kitsapcu.org
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Bugs issue

Transfer function does not account for interest

Fix: 1. Review Transfer Settings: Check if there are any settings within the transfer function that allow you to include interest. Look for optio... ⇲

Check deposit feature not working

Fix: 1. Ensure Proper Lighting: When using the check deposit feature, make sure you are in a well-lit area and that the check is flat and clearly... ⇲

Pending deposits not shown

Fix: 1. Refresh the App: Pull down on the account screen to refresh the information. This can help update any pending deposits. 2. Check Notifica... ⇲

Broken links to services/features

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the links work after a refresh. 2. Check for Updates: Ensure that the a... ⇲
 
Camera issue

Camera freezes during check deposit

Fix: 1. Restart the App: Close the Kitsap Credit Union app completely and reopen it. This can help reset the camera function. 2. Check Camera Per... ⇲
 
Screen issue

Kitsap Credit Union gets stuck on rotation screen

Fix: 1. Lock Orientation: Temporarily lock your screen orientation by swiping down from the top-right corner and tapping the orientation lock ico... ⇲
 
Payments issue

Difficult navigation for payments

Fix: 1. Familiarize with the App: Spend some time exploring the app to understand its layout. Look for a help or tutorial section within the app... ⇲

Cannot make payments with credit card

Fix: 1. Check Payment Settings: Go to the payment settings in the app and ensure that credit card payments are enabled. Some apps may require you... ⇲

Payment function is broken

Fix: 1. Restart the App: Close the app completely and reopen it to see if the payment function works after a refresh. 2. Check Internet Connectio... ⇲

Application errors prevent bill payments

Fix: 1. Restart the App: Close the app completely and reopen it to see if the error persists. 2. Clear App Cache: Go to Settings > General > iPho... ⇲
 
Security issue

Secure chat is cumbersome

Fix: 1. Use Alternative Communication: If the secure chat is cumbersome, consider using email or phone support for urgent issues. 2. Familiarize... ⇲
 
Account issue

Issues reactivating card

Fix: 1. Check Card Activation Instructions: Ensure you are following the correct steps for card activation as outlined in the app or on the card... ⇲
 
Network issue

Frequent server downtime

Fix: 1. Check Server Status: Look for any announcements on the Kitsap Credit Union website or social media regarding server maintenance or downti... ⇲
 
Compatibility issue

Mobile check deposit fails after iOS upgrade

Fix: 1. Update the App: Ensure that the Kitsap Credit Union app is updated to the latest version compatible with your iOS. Go to the App Store an... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.4%

Neutral
2.0%

~ from our NLP analysis of 5,304 combined software ratings.

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 Private Data Kitsap Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data