fix problems on Personalized Call From Santa [iphone]

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—— Run into issues on Personalized Call From Santa? Get help pending when official support gets back to you!

Personalized Call from Santa
Info:
company: PackageFromSanta.com
: https://packagefromsanta.zendesk.com
: www.packagefromsanta.com
Chat with our AI-based Personalized Call from Santa Support
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UI issue

Difficult to enter information for different phone numbers

Fix: Ensure that you are entering the phone numbers in the correct format. Check the app's guidelines for formatting phone numbers, as incorrect... ⇲
 
Video issue

Video playback issues

Fix: Check your internet connection to ensure it is stable and fast enough for video playback. If you are on Wi-Fi, try moving closer to the rout... ⇲

Limited video options each year

Fix: Check for updates or announcements from the app regarding new video content. Sometimes, seasonal updates may introduce new options. OR Co... ⇲
 
Network issue

Inconsistent delivery of calls

Fix: Double-check the scheduled time for the calls and ensure that your phone is not on Do Not Disturb mode during that time. This can prevent ca... ⇲
 
Customization issue

Limited customization for multiple children

Fix: Create individual profiles for each child within the app if this feature is available. This can help tailor the experience for each child wi... ⇲

Not all names available for personalization

Fix: Check if the app has a feature to request additional names. Some apps allow users to suggest names that can be added in future updates. OR... ⇲
 
Crashes issue

Personalized Call from Santa crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check if an update is available. Updates... ⇲
 
Support issue

Lack of customer support

Fix: Check the app for any FAQ or help section that may provide answers to common issues. Many apps have self-help resources that can assist you... ⇲
 
Payments issue

High costs for multiple calls

Fix: Consider planning a single call that includes multiple children rather than individual calls. This can reduce costs while still providing a... ⇲

Confusing payment process

Fix: Take your time to read through the payment options carefully before proceeding. If the app has a tutorial or guide, follow it to ensure you... ⇲
 
Privacy issue

Information request may feel intrusive

Fix: Review the app's privacy policy to understand how your information is used and stored. This can help alleviate concerns about data privacy.... ⇲
 
Audio issue

Quality of calls may vary

Fix: Test the app with a free call first to gauge the quality before committing to paid calls. This can help you decide if the quality meets your... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.6%

Neutral
1.7%

~ from our NLP analysis of 9,370 combined software ratings.

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Naughty or Nice Test Meter

 Private Data Personalized Call from Santa collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Additional Call From Santa: $4.99 Purchase an additional personalized phone call from Santa.
  2. Upgrade Free Call to Premium: $2.99 Upgrade from Free Call to Premium Call
  3. Add 3 Calls: $12.99 Purchase 3 Calls and Save!
  4. Additional 6 Calls: $19.99 Purchase 6 Calls and Save!
  5. Upgrade Plus Call to Premium: $2.99 Upgrade from Plus Call to Premium Call