fix problems on REFSIX [iphone]

​

—— Run into issues on REFSIX? Get help pending when official support gets back to you!

REFSIX - Soccer Referee app
Info:
company: REFSIX Ltd
: https://refsix.zendesk.com/hc/
: refsix.com
Chat with our AI-based REFSIX Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Inability to import and save/edit rosters

Fix: 1. Manually create rosters: If importing is not an option, create your rosters manually within the app. Go to the roster section and add pla... ⇲
 
Payments issue

Pro features not accessible despite payment

Fix: 1. Check your subscription status: Go to Settings on your iPhone, tap on your name, then 'Subscriptions'. Ensure that your subscription to R... ⇲
 
Crashes issue

REFSIX fails completely during matches

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲
 
Battery issue

High battery consumption on Apple Watch

Fix: 1. Reduce notifications: Go to the Watch app on your iPhone, tap on 'Notifications', and limit the notifications from REFSIX to only essenti... ⇲
 
Updates issue

Lack of updates and communication from support

Fix: 1. Check for updates regularly: Make it a habit to check the App Store for updates to REFSIX at least once a week to ensure you have the lat... ⇲
 
Registration issue

Difficulty signing up or logging in

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' option to reset your password and try logging in aga... ⇲
 
Customization issue

Limited color options for teams

Fix: 1. Use a color picker app: Download a color picker app to find and note down the RGB or HEX values of colors you want to use, then select th... ⇲
 
Backup issue

No option to export game data

Fix: 1. Manually record data: Use a note-taking app to manually log important game data during matches, which you can later refer to or analyze.... ⇲
 
UI issue

Issues with goal type prompts

Fix: 1. Familiarize yourself with the prompts: Spend some time in the app's settings or help section to understand how goal types are categorized... ⇲
 
Performance issue

Inconsistent performance with multiple matches

Fix: 1. Restart the app between matches: Close the app completely and reopen it before starting a new match to ensure it runs smoothly. OR 2.... ⇲
 
Permissions issue

Problems with pairing and permissions on Apple Watch

Fix: 1. Re-pair your Apple Watch: Go to the Watch app on your iPhone, unpair your Apple Watch, and then pair it again. This can resolve many conn... ⇲
 
Account issue

No option for logging out

Fix: 1. Clear app data: If you need to log out, consider deleting the app and reinstalling it. This will reset your account status and allow you... ⇲
 
Compatibility issue

Limited support for other sports

Fix: 1. Use the app for similar sports: If you are involved in sports similar to soccer, try using the app for those sports, adapting the feature... ⇲
 
Features issue

Missing features for fitness history tracking

Fix: 1. Use a fitness tracking app: Download a dedicated fitness tracking app (like Apple Health or Strava) to log your fitness activities alongs... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.3%

Bad experience
11.8%

Neutral
3.9%

~ from our NLP analysis of 229 combined software ratings.

 Switch to these Alternatives:
SFRef Soccer Referee Watch
Laws of the Game
Assignr
Ref Insight
squadi USA
Referee Watch PRO
Referee Tools
Center for Officials Services
Football Rules by The IFAB
COMET Football

 Private Data REFSIX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. REFSIX PRO Subscription: $8.99 Advanced performance, time keeping & more.
  2. REFSIX PRO Subscription: $8.99 Advanced performance, time keeping & more.
  3. REFSIX PRO Subscription: $64.99 Advanced performance, time keeping & more.
  4. REFSIX PLUS subscription: $1.99 Advanced timers on our cheapest plan
  5. REFSIX PRO Subscription: $64.99 Advanced performance, time keeping & more.