fix problems on Twig [iphone]

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—— Run into issues on Twig? Get help pending when official support gets back to you!

Twig - Journal for Couples
Info:
company: Trent Guillory
: https://www.journalforcouples.com
: www.journalforcouples.com
Chat with our AI-based Twig Support
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Syncing issue

Synchronization issues for events

Fix: Ensure that your internet connection is stable. Synchronization issues can often be caused by poor connectivity. Try switching between Wi-Fi... ⇲

Lost memories due to sharing issues

Fix: Ensure that you are using the correct sharing settings. Go to the memory you want to share, and check if there are options to share it priva... ⇲
 
Notifications issue

Notifications for partner posts/comments are lacking

Fix: Check your notification settings within the app. Go to Settings in the app and ensure that notifications are enabled for posts and comments.... ⇲
 
Settings issue

Settings do not save

Fix: Make sure you are tapping 'Save' or 'Done' after making changes in the settings. Sometimes, users forget to save their changes, leading to t... ⇲
 
Compatibility issue

Limited support for Live Photos

Fix: If the app does not support Live Photos, consider converting your Live Photos to standard photos before uploading. You can do this by openin... ⇲
 
Updates issue

Subscription updates not reflecting

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and ensure that your subscription is active. I... ⇲
 
Support issue

No technical support available

Fix: Utilize online forums or community groups related to the app. Many users share their experiences and solutions that can help you troubleshoo... ⇲
 
UI issue

Twig can be difficult to use

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout and options can make it easier to navigate... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.4%

Bad experience
4.5%

Neutral
4.0%

~ from our NLP analysis of 420 combined software ratings.

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 Private Data Twig collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Twig Plus 1 Month: $2.99 Unlimited images and new features.
  2. Twig Plus 1 Year: $23.99 Unlimited images and new features.
  3. Twig Plus Lifetime: $34.99 Unlimited photos and new features for life.