fix problems on AXUS [iphone]

—— Run into issues on AXUS? Get help pending when official support gets back to you!

AXUS

Info:

company: AXUS Travel LLC

: http://support.axustravelapp.com

Chat with our AI-based AXUS Support

🛠️ Common AXUS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Guidebooks need improvement

Fix: Review the guidebooks and identify specific areas that are unclear or lacking. Create a list of suggestions for improvement, such as adding... ⇲

No map view for recommended locations

Fix: Use a separate mapping application (like Google Maps) to manually search for the recommended locations. You can input the addresses or names... ⇲

UI issue

Text in guides is not selectable

Fix: Take screenshots of the text you need to reference. You can then use an OCR (Optical Character Recognition) app to convert the images into s... ⇲

URLs are not clickable

Fix: Copy the URL manually by tapping and holding on the text to select it, then use the copy function. You can then paste the URL into a web bro... ⇲

No copy/paste functionality

Fix: Use a screen capture tool to take screenshots of the information you want to save. You can then refer back to these images as needed. OR... ⇲

Phone numbers cannot be exported

Fix: Manually write down or type the phone numbers into your contacts app. This allows you to save them for future use without needing to export... ⇲

Cannot highlight ticket/confirmation numbers

Fix: Take a screenshot of the ticket or confirmation number and use an image editing app to highlight the number directly on the image for easy r... ⇲

Customization issue

Clients find guidebooks too lengthy

Fix: Create a summary or a cheat sheet of the most important information from the guidebooks. Focus on key points, essential tips, and must-see l... ⇲

Notifications issue

Notification badges do not update promptly

Fix: Try closing the app completely and reopening it to refresh the notifications. This can sometimes trigger the app to update the badge count.... ⇲

Downloads issue

No offline access

Fix: Before going offline, take screenshots of the most important guidebook pages or information you may need. This way, you can access the infor... ⇲

Network issue

AXUS lacks cellular data option

Fix: Check your device settings to ensure that cellular data is enabled for the app. Go to Settings > Cellular and scroll down to find the app, t... ⇲

Bugs issue