fix problems on PESI [iphone]

—— Run into issues on PESI? Get help pending when official support gets back to you!

PESI

Info:

company: Psychotherapy Networker

: https://www.pesi.com/home/privacy

: www.pesi.com

Chat with our AI-based PESI Support

🛠️ Common PESI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PESI crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

does not remember playback position

Fix: 1. Check if there is a setting within the app to enable 'Remember Playback Position'. Open the app, go to Settings, and look for playback op... ⇲

UI issue

unable to delete courses

Fix: 1. Navigate to the course list in the app. Look for an 'Edit' button or a similar option. Tap it, and see if you can select courses to delet... ⇲

cluttered dashboard

Fix: 1. Explore the app's settings to see if there are options to customize the dashboard layout or hide certain features. 2. Organize your cour... ⇲

no time elapsed display

Fix: 1. Check the playback controls while a video is playing. Tap the screen to bring up the controls, and see if there is an option to display e... ⇲

chat feature takes up screen space

Fix: 1. Look for an option to minimize or hide the chat feature within the app. This is often represented by a small arrow or 'X' icon. 2. If th... ⇲

Compatibility issue

PESI does not support landscape mode

Fix: 1. Check if your iPhone's orientation lock is turned on. Swipe down from the top-right corner to access the Control Center and ensure the or... ⇲

no split view support

Fix: 1. Check if the app has been updated to support split view. Go to the App Store and see if an update is available. 2. If split view is not... ⇲

Bugs issue

difficult to resume after pausing

Fix: 1. Familiarize yourself with the app's interface. Look for a 'Resume' button or a play icon that appears after pausing. 2. If resuming is d... ⇲

Loading issue

videos slow to load

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Glitches issue

glitches during playback

Fix: 1. Ensure your app is updated to the latest version. Open the App Store, tap on your profile icon, and check for updates. 2. Restart the ap... ⇲

Customization issue

inability to change playback speed

Fix: 1. Check the app's playback settings. Look for a gear icon or settings menu while a video is playing to see if playback speed options are av... ⇲

Downloads issue