fix problems on LLS Health Manager [iphone]

—— Run into issues on LLS Health Manager? Get help pending when official support gets back to you!

LLS Health Manager

Info:

company: The Leukemia & Lymphoma Society

: http://www.LLS.org/LLSHealthManager

: www.LLS.org

Chat with our AI-based LLS Health Manager Support

🛠️ Common LLS Health Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LLS Health Manager shows checkmarks for medications already taken

Fix: If the app is showing checkmarks for medications that you have not taken, try logging out and then logging back in. This can refresh the app... ⇲

Interface is complicated for patients with brain fog

Fix: To simplify navigation, create a personalized guide or cheat sheet that outlines the main features of the app and how to access them. Use cl... ⇲

Settings issue

No instructions for linking caregiver to patient

Fix: Check the app's settings or help section for any options related to caregiver access. If there are no clear instructions, try searching onli... ⇲

Customization issue

Lacks ability to select days, hours, or frequency for medications

Fix: If the app does not allow for detailed scheduling, consider using a separate reminder app that offers more flexibility in setting medication... ⇲

Privacy issue

No privacy settings available

Fix: Review the app's privacy policy, which is usually found in the settings or about section. This can provide insight into how your data is use... ⇲

No privacy statements regarding data usage

Fix: Look for any available documentation or FAQs within the app that may address data usage. If none is found, consider reaching out to the app'... ⇲

Login issues despite password reset

Fix: Ensure that you are entering the correct email address associated with your account. Sometimes, users may have multiple emails and may be tr... ⇲

Cannot sign in with correct information

Fix: Double-check that you are entering your login credentials correctly, including any capitalization or special characters. If you have a passw... ⇲

Freezing issue

LLS Health Manager locks up and prevents login

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Notifications issue

Reminders for medications do not alert

Fix: Check the notification settings on your iPhone to ensure that notifications for the LLS Health Manager app are enabled. Go to Settings > Not... ⇲