—— Run into issues on Epilepsy Journal? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Ensure that you are using the latest version of the Epilepsy Journal app. Go to the App Store, tap on your profile icon,... ⇲
Fix: 1. Adjust Auto-Lock Settings: Go to Settings > Display & Brightness > Auto-Lock. Set it to 'Never' while using the app to prevent the screen... ⇲
Fix: 1. Use Search Function: If the app has a search feature, use it to quickly find past seizure entries. Look for a magnifying glass icon or a... ⇲
Fix: 1. Adjust Keyboard Settings: Go to Settings > General > Keyboard and check if 'Enable Keyboards' is set correctly. You can also try turning... ⇲
Fix: 1. Manual Entry: If the app allows, manually enter old seizure information by navigating to the appropriate section and selecting 'Add New S... ⇲
Fix: 1. Create a Custom Entry: If the app allows, create a custom entry or note for tracking VNS usage. Navigate to the section where you can add... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa... ⇲
Fix: 1. Refresh Manually: Make it a habit to refresh the app regularly. Look for a refresh button or pull down on the screen to refresh the data... ⇲
Fix: 1. Use iPhone Notifications: While waiting for Apple Watch integration, enable notifications for the app on your iPhone. Go to Settings > No... ⇲
Fix: 1. Check Email Settings: Ensure that your email account is properly set up on your iPhone. Go to Settings > Mail > Accounts and verify that... ⇲