fix problems on Viagogo Tickets [iphone]

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—— Run into issues on Viagogo Tickets? Get help pending when official support gets back to you!

viagogo Tickets
Info:
company: viagogo
: http://www.viagogo.co.uk
: www.viagogo.co.uk
Chat with our AI-based viagogo Tickets Support
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Account issue

Difficulties accessing purchased tickets

Fix: Ensure you are logged into the correct Viagogo account associated with your ticket purchase. If you have multiple accounts, try logging into... ⇲

Inability to cancel or resell tickets easily

Fix: Review the cancellation and resale policies on the Viagogo website to understand your options and the steps required. OR If you need to c... ⇲
 
Syncing issue

Inconsistent ticket transfer process

Fix: Review the ticket transfer instructions provided in your purchase confirmation email. Make sure you follow each step carefully to avoid any... ⇲
 
Payments issue

Refund process is complicated

Fix: Familiarize yourself with the refund policy outlined on the Viagogo website. Make sure you meet all the criteria for a refund before initiat... ⇲

High fees

Fix: Before purchasing, review the breakdown of fees on the ticket page. This can help you understand the total cost and decide if it fits your b... ⇲

No clear total price before purchase

Fix: Look for a detailed price breakdown on the ticket page before finalizing your purchase. This should include all fees and charges. OR If t... ⇲
 
Security issue

Fake tickets sold

Fix: Always purchase tickets from verified sellers on the Viagogo platform. Check seller ratings and reviews before making a purchase to ensure a... ⇲

Lack of accountability for ticket authenticity

Fix: Always purchase tickets from verified sellers and check for any guarantees or authenticity assurances provided by Viagogo. OR If you have... ⇲
 
Bugs issue

viagogo Tickets functions poorly

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Viagogo, and check for updates. OR Clear the app c... ⇲
 
Support issue

Limited support for sellers

Fix: Review the seller guidelines and resources available on the Viagogo website to better understand the selling process and available support.... ⇲

No direct communication with supervisors

Fix: If you need to escalate an issue, clearly state your case to customer service and request to have your issue escalated to a supervisor. OR... ⇲

Unhelpful FAQ responses

Fix: If the FAQ does not address your issue, try searching for specific keywords related to your problem in the FAQ section to find more relevant... ⇲
 
UI issue

Confusing interface

Fix: Take a moment to explore the app or website layout. Familiarizing yourself with the navigation can help reduce confusion during use. OR L... ⇲
 
Notifications issue

Delayed notifications about ticket availability

Fix: Check your notification settings in the app to ensure that notifications are enabled for ticket availability updates. OR Regularly check... ⇲
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 what users are saying
Bad experience
56.0%

Good experience
43.3%

Neutral
0.7%

~ from our NLP analysis of 150 combined software ratings.

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 Private Data viagogo Tickets collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics