fix problems on Workterra Online FSA System [iphone]

—— Run into issues on Workterra Online FSA System? Get help pending when official support gets back to you!

Workterra Online FSA System

Info:

company: Employee Benefit Specialists, Inc.

: http://workterra.com/

Chat with our AI-based Workterra Online FSA System Support

🛠️ Common Workterra Online FSA System Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

cannot upload documents directly

Fix: Check if the app has a specific section for document uploads. If it does, ensure you are following the correct steps: navigate to the upload... ⇲

customer service is unhelpful

Fix: Document your issues clearly and concisely before reaching out to customer service. Include screenshots and detailed descriptions of the pro... ⇲

Freezing issue

Workterra Online FSA System frequently freezes

Fix: Ensure that your iPhone has the latest version of the app installed. Go to the App Store, search for Workterra, and check for updates. If an... ⇲

UI issue

password change screen is unresponsive

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open ap... ⇲

blank white page upon login

Fix: Check your internet connection. A weak or unstable connection can cause loading issues. Try switching between Wi-Fi and mobile data to see i... ⇲

Compatibility issue

incompatible with new iOS version

Fix: Check for updates to the Workterra app in the App Store. Developers often release updates to ensure compatibility with the latest iOS versio... ⇲

Loading issue

message box fails to load

Fix: Try restarting the app. Close it completely and reopen it to see if the message box loads correctly afterward. OR If the issue persists,... ⇲

Crashes issue

Workterra Online FSA System crashes before login

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update is av... ⇲