fix problems on PicCollage [iphone]

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—— Run into issues on PicCollage? Get help pending when official support gets back to you!

PicCollage: Magic Photo Editor
Info:
company: Cardinal Blue
: http://piccollage.zendesk.com
: piccollage.com
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Payments issue

In-app purchases do not restore on new devices

Fix: 1. Sign in with the same Apple ID: Make sure you are logged into the same Apple ID on your new device that you used for the in-app purchases... ⇲

Subscription model is frustrating for users

Fix: 1. Evaluate your usage: Consider how often you use the app and whether the subscription cost aligns with your usage. If not, explore free al... ⇲
 
Ads issue

Ads are inappropriate for target audience

Fix: 1. Adjust ad settings: Check if there are any settings within the app to limit ad content. Go to the app settings and look for options relat... ⇲
 
Customization issue

Limited free templates

Fix: 1. Explore user-generated content: Check online communities or forums where users share their own templates. You can download and import the... ⇲

Watermark appears on free version

Fix: 1. Upgrade to VIP: If you want to remove the watermark, consider upgrading to the VIP version if it fits your budget. This will give you acc... ⇲

Limited sticker options without VIP

Fix: 1. Create your own stickers: Use images from your photo library to create custom stickers. You can cut out parts of images and save them as... ⇲
 
Glitches issue

Backgrounds and pictures disappear when resizing

Fix: 1. Use the lock feature: When you resize a background or picture, tap on it and look for a lock icon to prevent it from disappearing during... ⇲
 
UI issue

Text layers can be hidden

Fix: 1. Check layer order: Tap on the layers icon (if available) to see if the text layer is behind another layer. You can rearrange the layers t... ⇲

Some features are confusing to use

Fix: 1. Explore tutorials: Look for any built-in tutorials or help sections within the app that explain how to use specific features. This can pr... ⇲
 
Search issue

Search function for backgrounds is ineffective

Fix: 1. Use specific keywords: When searching, try using more specific or varied keywords to improve search results. For example, instead of 'nat... ⇲
 
Downloads issue

Frequent need to re-download packages after updates

Fix: 1. Check storage settings: Ensure you have enough storage on your device. Go to Settings > General > iPhone Storage and manage your storage... ⇲
 
Backup issue

Occasional loss of saved collages

Fix: 1. Regularly back up your collages: Use the 'Save' feature frequently and consider exporting your collages to your photo library to ensure y... ⇲
 
Support issue

In-app messaging for support is hidden and unresponsive

Fix: 1. Look for help sections: Navigate to the settings or help section of the app to find FAQs or support articles that may address your issues... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.5%

Neutral
2.6%

Bad experience
1.9%

~ from our NLP analysis of 1,693,235 combined software ratings.

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 Private Data PicCollage collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $4.99 PicCollage Premium Plan (Monthly)
  2. Annual VIP for Collage Makers: $35.99 Unlock all Templates, Backgrounds, Fonts!
  3. Remove Watermark and Ads: $1.99 Remove PicCollage logo from collages which are shared to Instagram or others, saved to library and sent by Email.
  4. Annual: $35.99 PicCollage Premium Plan (Annual)
  5. Party: $0.99 24 Party stickers that you can add to your collages.
  6. Words: $0.99 24 Word stickers that you can add to your collages.
  7. Glitter Party Backgrounds: $1.99 Give your photos some sparkle!
  8. *Bling Bling*: $1.99 24 bling stickers that you can add to your collages.
  9. Accessories: $0.99 24 accessories stickers that you can add to your collages.
  10. Christmas Pattern Backgrounds: $0.99 Basic Christmas backgrounds for the holidays!