fix problems on VM Express [iphone]

—— Run into issues on VM Express ? Get help pending when official support gets back to you!

VM Express Mobile App

Info:

company: The Victoria Mutual Building Society

: https://www.myvmgroup.com/contact-us/

: www.myvmgroup.com

Chat with our AI-based VM Express Support

🛠️ Common VM Express Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Background image is too feminine

Fix: Check if the app has a settings or customization option that allows you to change the background image. Look for a 'Theme' or 'Appearance' s... ⇲

Requires password change every login

Fix: Ensure that you are entering the correct password. If you are, check if there is a security setting in the app that requires frequent passwo... ⇲

Support issue

No online chat or support

Fix: Look for a help or FAQ section within the app. Many apps provide troubleshooting tips or common questions that can help resolve issues witho... ⇲

Glitches issue

Glitchy performance

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to clos... ⇲

Difficult to sign in

Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲

Cumbersome login process

Fix: If the app allows, save your login credentials to make the process quicker. Use the 'Remember Me' option if available. OR Consider using... ⇲

Frequent login issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR If th... ⇲

Login problems persist

Fix: Ensure that your login credentials are correct and that you are not experiencing any connectivity issues. Try resetting your password if nec... ⇲

Updates issue

Needs more frequent updates

Fix: Check the App Store for any available updates for the app. Go to the App Store, tap on your profile icon, and scroll down to see if the app... ⇲

Modernization needed

Fix: Check for any updates in the App Store that may include new features or design changes. Keeping the app updated can improve its functionalit... ⇲

Payments issue

Bill payment feature is unresponsive

Fix: Try logging out of the app and then logging back in. This can sometimes refresh the app's functionality and resolve issues with specific fea... ⇲

Security issue

Lacks Face ID feature

Fix: Check the app settings to see if there is an option to enable Face ID. If not, consider using a strong password as an alternative for securi... ⇲

Unable to set Face ID

Fix: Ensure that Face ID is enabled on your iPhone by going to Settings > Face ID & Passcode. If the app supports Face ID, check the app settings... ⇲

Crashes issue

VM Express stops working

Fix: Force close the app and restart it. If the problem persists, try restarting your iPhone by holding down the power button and sliding to powe... ⇲

Bugs issue

Unresponsive app functionality

Fix: Try restarting the app or your iPhone to see if that resolves the unresponsiveness. Force close the app and reopen it. OR Check for updat... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.9%

Bad experience

41.2%

Neutral

5.9%

~ from our NLP analysis of 34 combined software ratings.

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Private Data VM Express collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content