fix problems on ParkDSM [iphone]

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—— Run into issues on ParkDSM? Get help pending when official support gets back to you!

ParkDSM
Info:
company: Parkmobile USA, Inc.
: https://parkmobile.zendesk.com/hc/en-us
: us.parkmobile.com
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Account issue

ParkDSM requires account creation

Fix: If you find account creation cumbersome, prepare your information in advance (like email and password) to streamline the process. Use a pass... ⇲

Password requirements are overly complicated

Fix: Use a password manager to generate and store complex passwords that meet the app's requirements without needing to remember them yourself.... ⇲
 
Payments issue

No autofill for card information

Fix: To speed up the process of entering card information, consider using a password manager that can store and autofill your card details in the... ⇲

Apple Pay option frequently unavailable

Fix: Ensure that your Apple Pay is set up correctly in your iPhone settings. Go to Settings > Wallet & Apple Pay and check if your cards are adde... ⇲

ParkDSM fails to save payment information

Fix: After entering your payment information, ensure you confirm any prompts to save the information. If it still fails, try logging out and back... ⇲

ParkDSM does not allow advance payment

Fix: Check if there are any settings in the app that allow you to set up advance payments or reservations. If not, consider using the app to pay... ⇲

Inability to update expired cards

Fix: Navigate to the 'Payment Methods' section and try to add the new card as a separate entry. Once added, you can remove the expired card. OR... ⇲

ParkDSM frequently deletes car and payment methods

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to data retention. OR Try logging out and back i... ⇲

No intuitive way to change payment methods

Fix: Explore the app's settings thoroughly to find the 'Payment Methods' section. Familiarize yourself with the layout to make future changes eas... ⇲
 
UI issue

Cannot cancel parking once started

Fix: Check if there is a 'Cancel' button in the app once parking has started. If not, consider parking for a shorter duration to avoid issues wit... ⇲

ParkDSM does not show available parking spots

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure ParkDSM is set to 'While U... ⇲

Clunky user interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more efficiently. O... ⇲

No option to manage parking time easily

Fix: Set a timer on your phone to remind you when to check your parking time, allowing you to manage it manually. OR If the app allows, try to... ⇲

Difficult to navigate initial setup

Fix: Follow any on-screen prompts carefully during the setup process. Take your time to read instructions to avoid confusion. OR If available,... ⇲
 
Network issue

Network errors during account creation

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR If networ... ⇲
 
Search issue

ParkDSM does not find parking spots nearby

Fix: Ensure that your location services are enabled and that the app has permission to access your location. Check your settings under Privacy >... ⇲
 
Crashes issue

ParkDSM crashes or freezes

Fix: Try closing the app completely and restarting it. If the problem persists, consider restarting your phone to clear any temporary issues. O... ⇲
 
Location issue

ParkDSM does not provide accurate location services

Fix: Ensure that location services are enabled for the app and that you have a clear view of the sky if using GPS. Go to Settings > Privacy > Loc... ⇲
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 what users are saying
Bad experience
82.0%

Good experience
12.0%

Neutral
6.0%

~ from our NLP analysis of 100 combined software ratings.

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 Private Data ParkDSM collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics