—— Run into issues on Drybar? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has an option to remember your login credentials. Go to the settings within the app and look for a 'Remember Me' or 'Stay L... ⇲
Fix: Try using a password manager that allows you to copy and paste your credentials. Most password managers have a feature that lets you copy yo... ⇲
Fix: Check the app settings to see if there is an option to set a preferred salon. If you find it, select your preferred location and save the ch... ⇲
Fix: Check the app settings to see if there is an option to save your preferences. If available, make sure to enable it and set your preferences... ⇲
Fix: Look for a settings option that allows you to save your answers to frequently asked questions. If available, fill out the necessary informat... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Drybar, and check for any available updates. Install... ⇲
Fix: Check your location settings. Go to Settings > Privacy > Location Services, and ensure that location services are enabled for the Drybar app... ⇲
Fix: Check if the app has a feature to select a stylist during the booking process. If it does, ensure you are following the correct steps to acc... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes resolve display issues with membership benefits.... ⇲
Fix: Check the app's settings or profile section to see if there is an option to view your appointment history. If available, enable it to access... ⇲
Fix: Go to the payment settings within the app. Look for an option to manage or delete payment methods. If you find it, follow the prompts to rem... ⇲
Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset i... ⇲
Fix: When using the 'Forgot Password' feature, ensure you are checking your email (including spam/junk folders) for the recovery email. Follow th... ⇲
Fix: Use the filters available in the app to narrow down your search for appointment availability. Look for options to filter by date, time, or s... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲
Fix: Adjust your device's display settings. Go to Settings > Display & Brightness and try changing the brightness or enabling 'Night Shift' to se... ⇲
Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. If the connection is we... ⇲
Fix: If you notice discrepancies, try clearing your browser cache if you are using the website, as this can sometimes resolve performance issues.... ⇲
Fix: Check for any updates to the app that may restore or improve functionality. Go to the App Store and see if there are any new versions availa... ⇲