fix problems on ParkChicago [iphone]

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ParkChicago®
Info:
company: Chicago Parking Meters, LLC
: https://parkchicago.com/faq/
: parkchicago.com
Chat with our AI-based ParkChicago Support
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UI issue

Confusing user interface

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main functions such as parking location, payment opti... ⇲

Unclear transaction confirmation process

Fix: After completing a transaction, take a screenshot of the confirmation page for your records. This can serve as proof of payment if needed la... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for ParkChicago®, and check for updates. Keeping the app... ⇲
 
Settings issue

Inability to cancel accidental sessions

Fix: Before starting a session, double-check your parking details to avoid accidental starts. If you do start a session by mistake, take note of... ⇲
 
Notifications issue

Loud and alarming notification sounds

Fix: Go to your iPhone's Settings, then Notifications, find ParkChicago®, and adjust the notification sounds to a less alarming tone or turn off... ⇲
 
Payments issue

No option to pay specific amounts for parking

Fix: Plan your parking sessions based on the minimum payment options available. If you need to park for a specific amount of time, calculate the... ⇲

High convenience fees for short parking durations

Fix: Plan your parking sessions to maximize the duration and minimize the impact of convenience fees. Longer sessions may offer better value. O... ⇲
 
Permissions issue

Automatic reloading without user consent

Fix: Check the app settings to see if there is an option to disable automatic reloading. If available, turn this feature off to regain control ov... ⇲
 
Support issue

No customer support access

Fix: Look for FAQs or help sections within the app that may provide answers to common issues. This can often resolve problems without needing dir... ⇲
 
Bugs issue

Inconsistent functionality during peak times

Fix: Try to use the app during off-peak hours when the demand is lower, which may improve performance and reliability. OR If you encounter iss... ⇲
 
Updates issue

Lack of real-time parking availability updates

Fix: Check for any updates or announcements within the app regarding parking availability. Sometimes, the app may provide updates during peak tim... ⇲
 
Account issue

Limited options for account closure

Fix: Explore the app settings to find account management options. If account closure is not straightforward, consider simply ceasing to use the a... ⇲
 
Customization issue

No option to tag frequent parking zones

Fix: Keep a personal log of your frequently used parking zones and their details for easy reference when using the app. OR Use the app's map f... ⇲
 
Registration issue

Difficulties with account creation and PIN management

Fix: Ensure that you are using a valid email address and following the app's guidelines for creating a strong password and PIN. Double-check for... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
5.1%

Neutral
1.1%

~ from our NLP analysis of 13,452 combined software ratings.

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 Private Data ParkChicago collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics