fix problems on Rakuten Travel [iphone]

​

—— Run into issues on Rakuten Travel? Get help pending when official support gets back to you!

Rakuten Travel: Hotel Booking
Info:
company: Rakuten Group, Inc.
: http://travel.rakuten.com/
: www.rakuten.co.jp
Chat with our AI-based Rakuten Travel Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues. 3. Check for iOS u... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Before going offline, download any necessary information such as hotel details or maps while connected to Wi-Fi. 2. Use the app's feature... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section for common issues. 2. If you need to contact support, try reaching out through their official socia... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Rakuten Travel and ensure notifications are enabled. 2. Within th... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Use the search function to quickly find hotels or features instead... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options for your preferences. 2. If customization is limited, co... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Rakuten Travel is using a lot, limit its use or close... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consider using the w... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.2%

Neutral
2.3%

Bad experience
1.5%

~ from our NLP analysis of 132 combined software ratings.

 Switch to these Alternatives:
KKday - Your Travel Companion
去趣 chicTrip
ecbo cloak - Luggage Storage
Japan Travel - Route,Map,Guide
Tokyo Travel Guide .
换乘案内 (中文版)日本交通查询工具
Shinkansen smartEX App
Japan Transit Planner
Klook: Travel, Hotels, Leisure
Japan Wi-Fi auto-connect

 Private Data Rakuten Travel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics