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مياه نوڤا - Nova Water
Info:
company: Health Water Bottling Co
: https://novawater.com/en/contact-us
: novawater.com
Chat with our AI-based مياه نوڤا Support
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Customization issue

Cannot choose delivery date.

Fix: 1. Check App Permissions: Ensure the app has the necessary permissions to access your location. Go to Settings > Privacy > Location Services... ⇲

Issues with adding new address.

Fix: 1. Check Address Format: Ensure that you are entering the address in the correct format. Sometimes, apps require specific formats for addres... ⇲

Delivery slots not available.

Fix: 1. Check Availability: Try checking for delivery slots at different times of the day or on different days to see if slots become available.... ⇲
 
Updates issue

Unable to schedule deliveries after update.

Fix: 1. Check for App Updates: Sometimes, a new update can cause issues. Check if there is another update available that might fix the scheduling... ⇲
 
Support issue

Bad service and poor application.

Fix: 1. Provide Feedback: Use the app's feedback feature to report specific issues you are facing. This can help improve future updates. 2. Expl... ⇲

Driver does not answer calls.

Fix: 1. Use In-App Messaging: If the app has a messaging feature, use it to communicate with the driver instead of calling. 2. Schedule Deliveri... ⇲

Sparkling water quality is poor.

Fix: 1. Report Quality Issues: Use the app to report any quality issues with the sparkling water to the company. 2. Try Different Brands: If ava... ⇲

Salesman ignores calls.

Fix: 1. Use In-App Messaging: If the app has a messaging feature, use it to communicate with the salesman instead of calling. 2. Schedule Appoin... ⇲

Delivery received was near hot.

Fix: 1. Specify Delivery Instructions: When scheduling your delivery, provide specific instructions regarding temperature preferences or delivery... ⇲
 
Payments issue

Removed Apple Pay from the app.

Fix: 1. Use Alternative Payment Methods: If Apple Pay is no longer available, check if other payment methods are accepted, such as credit/debit c... ⇲
 
Bugs issue

مياه نوڤا cannot take comments.

Fix: 1. Use Feedback Feature: If the app has a feedback feature, use it to provide your comments or suggestions directly to the company. 2. Docu... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
3.8%

Neutral
1.0%

~ from our NLP analysis of 5,086 combined software ratings.

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 Private Data مياه نوڤا collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Usage Data