fix problems on Kik Messaging & Chat App [iphone]

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—— Run into issues on Kik Messaging & Chat App? Get help pending when official support gets back to you!

Kik Messaging & Chat App
Info:
company: Medialab - Kik
: https://help.kik.com/
: kik.com
Chat with our AI-based Kik Messaging & Chat App Support
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Notifications issue

Notification issues

Fix: 1. Check notification settings: Go to Settings > Notifications > Kik. Ensure that 'Allow Notifications' is enabled and that the alert style... ⇲
 
Security issue

Bots flooding the app

Fix: 1. Block unwanted bots: Tap on the bot's profile, scroll down, and select 'Block User' to prevent them from messaging you. OR 2. Adjust p... ⇲
 
Ads issue

Ads are intrusive

Fix: 1. Upgrade to Kik's premium version if available: This may offer an ad-free experience, enhancing your usage. OR 2. Use the app during of... ⇲

Ads lock users out of messages

Fix: 1. Wait for the ad to finish: Sometimes, ads are temporary. Wait a few seconds for them to disappear before accessing your messages. OR 2... ⇲
 
Messages issue

Messages get stuck on sent

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Switch between Wi-Fi and cellular data to see if i... ⇲

Inability to access new messages

Fix: 1. Refresh the chat: Pull down on the chat screen to refresh and load new messages. OR 2. Log out and log back in: Go to settings in Kik,... ⇲

No message history after logout

Fix: 1. Backup your chats: Before logging out, take screenshots or copy important messages to save them externally. OR 2. Use the app without... ⇲

Inconsistent message delivery

Fix: 1. Check network settings: Ensure your Wi-Fi or cellular data is functioning properly. Reset network settings if necessary (Settings > Gener... ⇲
 
Bugs issue

Group chat bugs

Fix: 1. Leave and rejoin the group: If you are experiencing issues, leave the group chat and ask to be re-invited to reset your connection. OR... ⇲

Max chat limit error

Fix: 1. Leave inactive chats: Go through your chat list and leave any groups or chats that you no longer participate in to free up space. OR 2... ⇲
 
Video issue

Video chat fails to connect

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal before starting a video chat. OR 2. Restart the app:... ⇲
 
UI issue

Unorganized chat interface

Fix: 1. Archive old chats: Swipe left on chats you no longer need to keep your main chat list organized. OR 2. Use search function: Utilize th... ⇲
 
Customization issue

Limited group tagging

Fix: 1. Use direct mentions: When chatting, type '@' followed by the username to tag someone directly in the conversation. OR 2. Create smalle... ⇲
 
Settings issue

No option to disable invites from bots

Fix: 1. Adjust privacy settings: Go to Kik settings > Privacy and limit who can send you invites to reduce bot interactions. OR 2. Block bots... ⇲

Inability to remove unwanted members easily

Fix: 1. Use the group settings: If you are the group admin, go to group settings and remove members from there. OR 2. Create a new group: If r... ⇲
 
Updates issue

No updates for long-standing issues

Fix: 1. Regularly check for updates: Keep the app updated to ensure you have the latest fixes and features. OR 2. Use workarounds: For persist... ⇲
 
Freezing issue

Kik Messaging & Chat App freezes when viewing media

Fix: 1. Clear the app cache: Go to iPhone Settings > General > iPhone Storage > Kik. Tap 'Offload App' to clear the cache without losing data.... ⇲
 
Account issue

Temporary bans are unfair

Fix: 1. Review Kik's community guidelines: Ensure your usage complies with their rules to avoid future bans. OR 2. Wait out the ban: If you be... ⇲
 
Support issue

Lack of support for user feedback

Fix: 1. Use in-app feedback options: If available, use any feedback options within the app to voice your concerns. OR 2. Engage with community... ⇲
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 what users are saying
Good experience
79.8%

Bad experience
12.8%

Neutral
7.4%

~ from our NLP analysis of 474,117 combined software ratings.

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 Private Data Kik Messaging & Chat App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3700 Live Credits: $24.99 Buy 3700 Live Credits
  2. 500 Live Credits: $4.99 Buy 500 Live Credits
  3. 2000 Live Credits: $14.99 Buy 2000 Live Credits
  4. 16500 Live Credits: $99.99 Buy 16500 Live Credits
  5. 70000 Live Credits: $399.99 70000 Live Credits
  6. 500 Live Credits Offer: $1.99 Credits can be spent on consumable features
  7. 3 Chat Credits: $0.99 Buy credits for Meet New People chats
  8. Special Offer: $14.99 Credits can be spent on consumable features
  9. 100 Live Credits: $0.99 Buy 100 Live Credits
  10. Special Offer: $99.99 Credits can be spent on consumable features