fix problems on Pair [iphone]

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—— Run into issues on Pair? Get help pending when official support gets back to you!

Pair: Meet People, Find Friend
Info:
company: Grappa Software Inc.
: https://pair.app/contactUs
: pair.app
Chat with our AI-based Pair Support
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Messages issue

Cannot message without premium account

Fix: Consider using the app's free features to connect with users. You can often like or match with users without a premium account. Once matched... ⇲
 
Privacy issue

Frequent fake messages received

Fix: To reduce fake messages, adjust your privacy settings within the app. Limit who can message you by changing your visibility settings or only... ⇲

Bunch of fake profiles

Fix: Be cautious when interacting with new profiles. Look for signs of authenticity, such as complete profiles with multiple photos and detailed... ⇲
 
Payments issue

Overpriced services

Fix: Evaluate the features you actually need. If you find the premium services too expensive, consider using the app's free features more effecti... ⇲

No refunds available

Fix: Review the app's refund policy in the terms of service. If you believe you are entitled to a refund, document your case and try to reach out... ⇲

Payment required for basic communication

Fix: Utilize any free features the app offers, such as liking profiles or sending limited messages. This can help you connect with users without... ⇲

Multiple unauthorized charges

Fix: Check your subscription settings in the app and your payment method to ensure you are not subscribed to multiple plans. If you find unauthor... ⇲
 
Account issue

Account deletion after subscription

Fix: Before subscribing, ensure you understand the terms of service regarding account deletion. If your account gets deleted, try logging back in... ⇲
 
Network issue

Limited geographical coverage

Fix: If the app is not available in your area, consider using a VPN service to change your location. This can allow you to access the app as if y... ⇲
 
Support issue

Customer support unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, users can find answers to their questions without needing t... ⇲
 
Registration issue

Inability to create a profile

Fix: Ensure that you have a stable internet connection. If the app fails to create a profile, try switching from Wi-Fi to mobile data or vice ver... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
7.4%

Neutral
1.6%

~ from our NLP analysis of 189 combined software ratings.

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 Private Data Pair collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Premium access: $24.99 Premium access for 1 month.
  2. Full Access: $39.99 Full access to the application for 1 month.
  3. Coin Pack 40: $9.99 40 Coins
  4. One month subscription: $19.99 One month subscription
  5. Full Access: $79.99 Full access to the application for 6 months.
  6. Full Access: $59.99 Full access to the application for 3 months.
  7. Coin Pack 150: $29.99 150 Coins
  8. Full Access: $39.99 Full access for 1 month with a 3 day trial.
  9. Premium Access: $35.99 Premium access for 3 months.
  10. One month subscription promo: $4.99 One month subscription promo