fix problems on Family Savings CU [iphone]

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—— Run into issues on Family Savings CU? Get help pending when official support gets back to you!

Family Savings CU
Info:
company: Family Savings Credit Union
: https://www.familysavingscu.com/
: www.familysavingscu.com
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Payments issue

Transactions jumbled together

Fix: Try sorting your transactions by date or amount. Look for sorting options within the transaction history section of the app. This can help y... ⇲

Mobile deposit has lengthy hold

Fix: Check the app for any specific guidelines regarding mobile deposits, including cut-off times and hold periods. Understanding these can help... ⇲

Can't deposit straight to checking

Fix: Review the deposit options available in the app. Some apps may require you to select a specific account for deposits. If checking is not an... ⇲

Difficult to pay bills

Fix: Explore the bill payment section of the app thoroughly. Look for options to set up recurring payments or reminders that can simplify the pro... ⇲
 
Updates issue

Error updating message prevents balance access

Fix: Clear the app's cache by going to your iPhone's settings, selecting the Family Savings CU app, and choosing to clear cache or data if availa... ⇲

Family Savings CU prompts for iOS update but doesn't work

Fix: Check your iPhone's settings to ensure that you have enough storage space for the update. If space is limited, try deleting unused apps or f... ⇲
 
Features issue

Zelle feature not available

Fix: Check if your account is eligible for Zelle by reviewing the app's features or the Family Savings CU website. If it is not available, consid... ⇲
 
Compatibility issue

Missing Apple Watch companion app

Fix: Check the App Store for any available companion apps for Apple Watch. If none exist, consider using your iPhone for transactions and notific... ⇲
 
UI issue

Old app was simpler and easier

Fix: Familiarize yourself with the new app's features and layout. Sometimes, new apps have a learning curve, and spending time exploring can help... ⇲

New app is inefficient

Fix: Identify specific areas where the app feels inefficient and look for alternative methods to complete those tasks, such as using the website... ⇲
 
Bugs issue

Frequent errors with check reading

Fix: Ensure that you are following the app's guidelines for check deposits, such as proper lighting and positioning of the check when taking a ph... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly clear the app's cache and data through your iPhone settings to improve performance. Restarting your device can also help with app... ⇲
 
Support issue

Customer service issues post-update

Fix: Utilize the app's help or support section to find FAQs or troubleshooting tips that may address your concerns without needing to contact cus... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
3.2%

Neutral
1.7%

~ from our NLP analysis of 5,647 combined software ratings.

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 Private Data Family Savings CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location