—— Run into issues on GreenNet VPN Proxy & Unlimited? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to enable random server selection. If not, consider manually selecting a different serve... ⇲
Fix: Ensure that you are using the latest version of the app. If the option to choose a server is not available, try reinstalling the app to rese... ⇲
Fix: Try clearing the app cache and data. Go to Settings > General > iPhone Storage > GreenNet VPN Proxy & Unlimited > Offload App. This can help... ⇲
Fix: Check for any available updates for the app in the App Store. Updating can fix bugs that cause crashes. OR If the app continues to close... ⇲
Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲
Fix: Try switching to a different server location within the app, as some servers may have better stability than others. OR Ensure that your i... ⇲
Fix: Try force-closing the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app and attempt to... ⇲
Fix: Check if the app has a list of supported regions. If you are in a restricted area, consider using a different VPN service that supports thos... ⇲
Fix: Close other applications running in the background to free up RAM. You can do this by double-tapping the home button and swiping up on apps... ⇲
Fix: If the update has caused issues, try uninstalling the app and reinstalling the previous version if you have a backup. Otherwise, check for a... ⇲
Fix: Try connecting to a different VPN server, as some servers may offer better speeds than others. OR Disconnect from the VPN temporarily to... ⇲
Fix: Switch to a less congested server or a server that is geographically closer to you to improve speed. OR Check your internet connection sp... ⇲
Fix: If you have access to an Android device, ensure that you have downloaded the correct version of the app from the Google Play Store. Check fo... ⇲