fix problems on ParkDetroit [iphone]

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—— Run into issues on ParkDetroit? Get help pending when official support gets back to you!

ParkDetroit
Info:
company: Flowbird
: https://us.support.flowbirdapp.com/s/contactsupport?language=en_US
: www.parkdetroit.us
Chat with our AI-based ParkDetroit Support
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UI issue

difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend a few minutes exploring the app to understand its features and layout. 2. Use the help secti... ⇲

map feature is confusing

Fix: 1. Zoom in/out: Use pinch gestures to zoom in and out on the map for better visibility of parking zones. 2. Use the search function: If ava... ⇲

cannot input zone number easily

Fix: 1. Use copy-paste: If you have the zone number saved elsewhere, copy it and paste it into the app to avoid typing errors. 2. Check for auto... ⇲

cannot add time easily

Fix: 1. Look for a quick add feature: Check if there is a quick add time feature in the app that allows you to add time without going through mul... ⇲

no quick stop feature

Fix: 1. Use the existing features: Check if there are any existing features that allow you to quickly end your parking session, even if not label... ⇲

inconsistent parking duration options

Fix: 1. Check app settings: Ensure that you have selected the correct parking zone, as different zones may have different duration options. 2. P... ⇲
 
Payments issue

payment processing errors

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as payment processing requires it. 2. Verify payment detai... ⇲

requires multiple steps to complete payment

Fix: 1. Save payment information: If the app allows, save your payment information to reduce the number of steps needed for future transactions.... ⇲

service fee for using the app

Fix: 1. Review fee structure: Familiarize yourself with the fee structure to understand when and why fees are applied. 2. Use alternative paymen... ⇲

limited credit card options

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may introduce additional payment options. 2. Use a dif... ⇲

no advance payment option

Fix: 1. Check app features: Look for any options within the app that may allow you to pay in advance, even if not labeled as such. 2. Provide fe... ⇲
 
Privacy issue

location tracking issues

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that ParkDetroit is set to 'While Using the App' or 'Al... ⇲
 
Notifications issue

notifications are inaccurate

Fix: 1. Check notification settings: Go to Settings > Notifications > ParkDetroit and ensure notifications are enabled. 2. Update the app: Make... ⇲

ParkDetroit does not notify when time is up accurately

Fix: 1. Check notification settings: Go to Settings > Notifications > ParkDetroit and ensure notifications are enabled. 2. Update the app: Make... ⇲
 
Security issue

credit card information not saved

Fix: 1. Check app settings: Look for a setting within the app that allows you to save credit card information and ensure it is enabled. 2. Re-en... ⇲
 
Settings issue

default location is incorrect

Fix: 1. Set your preferred location: Go to the app settings and set your preferred default location if this option is available. 2. Check locati... ⇲
 
Login issue

ParkDetroit logs out unexpectedly

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix logout issues. 2. Clear app cache: Go to S... ⇲
 
Features issue

cannot transfer remaining time between zones

Fix: 1. Check app features: Look for any options within the app that may allow you to transfer time, even if not immediately obvious. 2. Use the... ⇲
 
Freezing issue

ParkDetroit hangs during account creation

Fix: 1. Check internet connection: Ensure you have a stable internet connection during the account creation process. 2. Restart the app: Close a... ⇲
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 what users are saying
Good experience
88.7%

Bad experience
8.6%

Neutral
2.7%

~ from our NLP analysis of 11,504 combined software ratings.

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 Private Data ParkDetroit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics