fix problems on Cortex Monitor [iphone]

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—— Run into issues on Cortex Monitor? Get help pending when official support gets back to you!

Cortex Monitor
Info:
company: Garmin New Zealand Ltd
: https://support.garmin.com/en-US/?productID=916577
: www.garmin.com
Chat with our AI-based Cortex Monitor Support
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Settings issue

feature disabled

Fix: 1. Check app permissions: Go to Settings > Privacy & Security. Look for Cortex Monitor and ensure that all necessary permissions (like locat... ⇲
 
Location issue

error determining location

Fix: 1. Check location services: Go to Settings > Privacy & Security > Location Services. Ensure that Location Services are turned on and that Co... ⇲
 
Account issue

forgotten account settings

Fix: 1. Use the 'Forgot Password' feature: On the sign-in screen of Cortex Monitor, tap on 'Forgot Password?' and follow the prompts to reset you... ⇲
 
Loading issue

hangs on location data screen

Fix: 1. Force close the app: As previously mentioned, double-click the Home button or swipe up to close Cortex Monitor. Reopen it to see if it re... ⇲
 
Camera issue

camera request for QR code issue

Fix: 1. Check camera permissions: Go to Settings > Privacy & Security > Camera. Ensure that Cortex Monitor has permission to access the camera. I... ⇲
 
Login issue

sign-in failure on iOS 18.1

Fix: 1. Check for app updates: Ensure that Cortex Monitor is updated to the latest version compatible with iOS 18.1. Go to the App Store and chec... ⇲
 
Bugs issue

poor app programming

Fix: 1. Update the app: Regular updates can fix programming issues. Go to the App Store and check for updates for Cortex Monitor. 2. Clear app ca... ⇲
 
Compatibility issue

total disaster since Garmin takeover

Fix: 1. Check for updates: Ensure that you have the latest version of Cortex Monitor, as updates may address issues introduced after the Garmin t... ⇲
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 what users are saying
Bad experience
73.3%

Good experience
20.0%

Neutral
6.7%

~ from our NLP analysis of 15 combined software ratings.

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 Private Data Cortex Monitor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location