fix problems on Bitnob [iphone]

—— Run into issues on Bitnob? Get help pending when official support gets back to you!

Bitnob

Info:

company: Bitnob Technologies

: https://help.bitnob.com/

: bitnob.com

Chat with our AI-based Bitnob Support

🛠️ Common Bitnob Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Account verification issues

Fix: Ensure that you are using the correct email address and phone number associated with your account. Double-check for any typos or errors. If... ⇲

No second chance for KYC verification

Fix: If you have failed the KYC verification, review the requirements carefully. Make sure you have all necessary documents ready, such as a gove... ⇲

Payments issue

Card activation problems

Fix: Check that you have followed all the steps for card activation correctly. Ensure that your account is fully verified and that you have suffi... ⇲

Missing funds after card activation

Fix: First, check your transaction history within the app to confirm whether the funds were deducted. If they are missing, log out of your accoun... ⇲

Inability to use Bitcoin Lightning wallet

Fix: Ensure that your app is updated to the latest version, as updates may include new features or fixes. Go to the App Store, search for Bitnob,... ⇲

Payment voucher issues

Fix: Double-check the details of the payment voucher, including the amount and expiration date. Ensure that you are entering the voucher code cor... ⇲

Support issue

Poor customer support

Fix: Utilize the in-app support feature if available. Look for a help or support section within the app where you can submit a ticket or query. B... ⇲

Compatibility issue

Limited country availability

Fix: If you are in a country where Bitnob is not available, consider using a VPN service to access the app. However, be aware that this may viola... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.3%

Bad experience

11.0%

Neutral

2.7%

~ from our NLP analysis of 73 combined software ratings.

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Private Data Bitnob collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics