fix problems on Artemis RMA Portal [iphone]

—— Run into issues on Artemis RMA Portal? Get help pending when official support gets back to you!

Artemis RMA Portal

Info:

company: IVIRMA

: https://rmanetwork.com/

: rmanetwork.com

Chat with our AI-based Artemis RMA Portal Support

🛠️ Common Artemis RMA Portal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Artemis RMA Portal takes a long time to log in

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the login speed improves. 2. Clear the app c... ⇲

Messaging feature has bugs

Fix: 1. Clear the app cache as mentioned above to remove any corrupted data that may be causing messaging issues. 2. Try logging out of the app a... ⇲

Customization issue

No option for medication intervals

Fix: 1. Check the app settings to see if there is a section for medication management. If not, consider using a separate medication reminder app... ⇲

Cannot increase font size

Fix: 1. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase font size for all apps. 2. Enable 'Larger Text' in Se... ⇲

Account issue

Cannot access previous lab results

Fix: 1. Check if there is a specific section in the app for lab results. If not, try logging out and logging back in to refresh your account data... ⇲

Privacy issue

Artemis RMA Portal causes stress and anxiety

Fix: 1. Take breaks from using the app if it causes stress. Set specific times for checking messages or results to avoid constant notifications.... ⇲

Loading issue

Messages rarely load

Fix: 1. Ensure you have a strong internet connection. Switch to a different network if possible. 2. Clear the app cache as previously mentioned t... ⇲

Messages and instructions do not load

Fix: 1. Clear the app cache and restart the app to refresh its data. 2. Ensure you have a stable internet connection and try again. OR 3. Log... ⇲

Freezing issue

Artemis RMA Portal freezes frequently

Fix: 1. Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. 2. Restart y... ⇲

Bugs issue

Face recognition does not work consistently

Fix: 1. Ensure that your face is well-lit and that the camera lens is clean. 2. Try resetting the face recognition feature in the app settings, i... ⇲

Read messages still show as unread

Fix: 1. Try refreshing the app by pulling down on the message list to see if it updates the status of the messages. 2. Log out and log back in to... ⇲

Features do not work

Fix: 1. Clear the app cache and restart the app to refresh its functionality. 2. Ensure that your iPhone's software is up to date by going to Set... ⇲

UI issue

Font contrast is poor

Fix: 1. Adjust your iPhone's display settings by going to Settings > Display & Brightness and increasing the brightness or enabling 'Increase Con... ⇲

Compatibility issue

Artemis RMA Portal does not fit iPhone 15 Pro screen

Fix: 1. Check for app updates in the App Store, as developers may release updates to optimize the app for new devices. 2. Adjust the display sett... ⇲

Crashes issue

Artemis RMA Portal crashes when agreeing to terms

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the crash. 2. Ensure that the app is updated to the latest versio... ⇲

Artemis RMA Portal shuts down randomly

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary apps o... ⇲

Notifications issue

No notifications received

Fix: 1. Check the app's notification settings by going to Settings > Notifications > Artemis RMA Portal and ensure that notifications are enabled... ⇲

Messages issue

Cannot send messages

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Clear the app ca... ⇲

Requires deleting and redownloading the app to message

Fix: 1. Instead of deleting the app, try clearing the app cache and restarting the app to see if that resolves the messaging issue. 2. Log out an... ⇲