fix problems on NurseDash [iphone]

—— Run into issues on NurseDash? Get help pending when official support gets back to you!

NurseDash

Info:

company: Synchronicity Health Technology Inc.

: http://www.nursedash.com

: www.nursedash.com

Chat with our AI-based NurseDash Support

🛠️ Common NurseDash Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NurseDash requires location services to be always on

Fix: To manage the location services requirement, go to your iPhone's Settings. Scroll down and select 'Privacy & Security', then tap on 'Locatio... ⇲

NurseDash freezes when clocking in/out

Fix: If the app freezes, try closing the app completely and restarting it. To do this, swipe up from the bottom of the screen (or double-click th... ⇲

Bugs issue

Orientation paperwork is often missing

Fix: Check the app's documentation section or your profile settings to see if there is an option to download or access orientation paperwork. Som... ⇲

NurseDash functionality is sometimes unreliable

Fix: To improve app reliability, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check fo... ⇲

Syncing issue

Inconsistent shift availability between users

Fix: To address inconsistent shift availability, regularly refresh the shift listings in the app. Pull down on the shift availability screen to r... ⇲

Payments issue

Payment submission issues

Fix: If you encounter issues with payment submission, first ensure that all required fields in the payment form are filled out correctly. Double-... ⇲

Daily pay process can be cumbersome

Fix: To streamline the daily pay process, ensure that you have all necessary information ready before starting the submission process. This inclu... ⇲

Lack of next day pay option

Fix: If next day pay is not available, check if there are any specific requirements or conditions that need to be met to qualify for this option.... ⇲

Slow issue

Slow response time for payment issues

Fix: To expedite responses regarding payment issues, keep a detailed record of your payment submissions, including dates and amounts. This inform... ⇲

Settings issue

Cancellation policy lacks clarity

Fix: Review the app's help or FAQ section to see if there is any information regarding the cancellation policy. This section often contains impor... ⇲

Penalties for dropping shifts

Fix: To avoid penalties, familiarize yourself with the app's policy on dropping shifts. This information is often found in the help or FAQ sectio... ⇲

Support issue

Communication between facilities and agency needs improvement

Fix: Utilize the app's communication features to send messages or feedback regarding communication issues. Providing specific examples can help t... ⇲

UI issue

User interface could be improved for notifications

Fix: Check the app's notification settings to ensure that you have enabled all relevant notifications. Go to Settings > Notifications > NurseDash... ⇲

Freezing issue

NurseDash idles during clocking in/out

Fix: If the app idles, try restarting your iPhone. This can clear temporary issues that may be causing the app to hang during clocking in/out.... ⇲

Customization issue

Limited options for reviewing facilities

Fix: If you want to review facilities, check if there is a dedicated section in the app for user reviews. Sometimes, these features are hidden in... ⇲