fix problems on White Border [iphone]

​

—— Run into issues on White Border? Get help pending when official support gets back to you!

White Border
Info:
company: Tao Zhang
: https://instagram.com/ztpala
: ztpala.com
Chat with our AI-based White Border Support
   Hello! How can I assist you?  

characters left:
 
Compatibility issue

No support for HDR photos

Fix: Convert your HDR photos to standard dynamic range (SDR) using a photo editing app before importing them into White Border. This can often be... ⇲
 
Customization issue

Removal of custom aspect ratios

Fix: Check if there are any updates available for the app that might restore this feature. Sometimes, features are temporarily removed and can be... ⇲

No option to add borders from Finder

Fix: Manually import photos into the app by using the 'Import' function within White Border. Navigate to the folder where your photos are stored... ⇲
 
Audio issue

Loss of audio when adding borders

Fix: Try to add borders to your photos without any audio attached. If the audio is essential, consider using a different app to add borders and t... ⇲
 
Video issue

Decreased photo clarity

Fix: Ensure that you are exporting your photos at the highest quality setting available in the app. Look for an export or save settings menu and... ⇲

Darkens original footage when exporting

Fix: Check the export settings to see if there is an option to adjust brightness or contrast before exporting. Adjust these settings to see if it... ⇲
 
Freezing issue

White Border can be blank or stop working

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open ap... ⇲
 
Syncing issue

Sorting of albums is scrambled

Fix: Try manually rearranging your albums. Look for an edit or rearrange option in the albums section, which may allow you to drag and drop album... ⇲
 
UI issue

No back button

Fix: Use the gesture controls on your iPhone to navigate back. For example, swipe from the left edge of the screen to go back to the previous scr... ⇲
 
Ads issue

Ads in free version

Fix: Consider using the app during off-peak hours when ads may be less frequent, or try to focus on completing your tasks quickly to minimize ad... ⇲
 
Updates issue

Video option removed for non-pro users

Fix: Look for alternative apps that offer video editing features for free. There are many apps available that can provide similar functionality w... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
73.2%

Bad experience
24.4%

Neutral
2.4%

~ from our NLP analysis of 41 combined software ratings.

 Switch to these Alternatives:
Whitagram
White Background Frame
No Crop - Square quick sized
Square No Crop - Fit Full Size
1967: Retro Filters & Effects
Video Resizer Subtitles Maker
InFrame - Photo editor collage
No Crop – Video & Pictures Fit
Square Sized
Squaready

 Private Data White Border collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Go Pro: $2.99 Remove ads and edit videos.