—— Run into issues on NID Wallet BD? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app issues. Press and hold the power button until you see the 'slide to powe... ⇲
Fix: 1. Ensure good lighting: Make sure you are in a well-lit area, as poor lighting can affect face detection. 2. Clean the front camera: Somet... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either Wi-Fi or cellular data. Try switching between them t... ⇲
Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps y... ⇲
Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Restart your device: A r... ⇲
Fix: 1. Set realistic expectations: If the app is known to have issues, consider using it only for essential tasks and look for alternative apps... ⇲
Fix: 1. Check for system updates: Go to Settings > General > Software Update to see if there is an iOS update available. Keeping your iPhone upda... ⇲
Fix: 1. Ensure you are in a well-lit area and that your face is clearly visible to the camera. Avoid wearing hats or sunglasses that may obstruct... ⇲
Fix: 1. Check the app settings: Look for any options related to account recovery or password reset within the app settings. 2. Use alternative r... ⇲
Fix: 1. Check for updates: Sometimes, service issues can be resolved with app updates. Ensure you have the latest version of the app. 2. Use alt... ⇲
Fix: 1. Check for app updates: Regularly check the App Store for updates to ensure you have the latest features. 2. Explore app settings: Someti... ⇲
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe up on the NID Wallet BD app to close it. Reopen t... ⇲