fix problems on PUMB [iphone]

—— Run into issues on PUMB? Get help pending when official support gets back to you!

PUMB - Mobile Bank 24/7

Info:

company: FIRST UKRAINIAN INTERNATIONAL BANK PJSC

: https://www.pumb.ua/en/pumbonline

: www.pumb.ua

Chat with our AI-based PUMB Support

🛠️ Common PUMB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to transfer money to foreign cards

Fix: Check if the app supports international transfers. Go to the app's settings or help section to find information on supported countries and c... ⇲

Understaffed branches leading to long wait times

Fix: Utilize the app's features to handle transactions that would typically require a branch visit. Check if you can perform tasks like deposits,... ⇲

Registration issue

Registration bonus not honored

Fix: Review the terms and conditions associated with the registration bonus. Ensure that you have met all the requirements, such as minimum depos... ⇲

Updates issue

PUMB logs out after updates

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for PUMB, and check for updates. If the issue continues... ⇲

Account issue

No option to close card through app

Fix: Check the app's settings or account management section to see if there is an option to manage your cards. If you cannot find the option, con... ⇲

Inconvenient password recovery process

Fix: Follow the password recovery steps carefully. Ensure you have access to the email or phone number linked to your account. If the process is... ⇲

Payments issue

Limited payment features

Fix: Explore the app's settings to see if there are any features that can be enabled or upgraded. Sometimes, certain features are hidden in the s... ⇲

UI issue

User interface not intuitive

Fix: Take some time to explore the app thoroughly. Familiarize yourself with the layout and features. Look for a tutorial or help section within... ⇲

Security issue

Security access level decreased

Fix: Review your security settings in the app. Go to the settings menu and check if you can enable two-factor authentication or other security fe... ⇲

Features issue

Lack of functionality compared to competitors

Fix: Identify the specific functionalities you find lacking and check if they are available in the app's settings or through updates. Sometimes,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.3%

Bad experience

3.9%

Neutral

1.8%

~ from our NLP analysis of 441 combined software ratings.

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Private Data PUMB collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics