fix problems on Travello [iphone]

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—— Run into issues on Travello? Get help pending when official support gets back to you!

Travello: It's Social Travel!
Info:
company: Travello Pty Ltd
: https://travello.com/contact-us/
: www.travello.com
Chat with our AI-based Travello Support
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Search issue

Search feature malfunction

Fix: Try clearing the app's cache to resolve any temporary glitches. Go to 'Settings' > 'General' > 'iPhone Storage', find Travello, and select '... ⇲
 
Registration issue

Invalid phone number error

Fix: Double-check the format of the phone number you are entering. Ensure you include the correct country code and that there are no extra spaces... ⇲
 
Security issue

Scammers and spam prevalence

Fix: To combat scammers and spam, regularly report suspicious accounts or messages. Use the reporting feature within the app to alert the moderat... ⇲

Poor user experience against spam bots

Fix: Regularly report spam bots you encounter to help improve the user experience. Use the reporting feature to alert the moderators about these... ⇲
 
Settings issue

Group chat inclusion mandatory

Fix: If you find group chats overwhelming, consider muting notifications for group chats. Go to the group chat, tap on the group name, and select... ⇲

Inability to remove entered data

Fix: To remove entered data, navigate to the specific section where the data is stored (e.g., profile settings) and look for an option to edit or... ⇲
 
Slow issue

Slow video upload times

Fix: Ensure you are connected to a strong Wi-Fi network when uploading videos. A weak connection can significantly slow down upload times. If pos... ⇲
 
Customization issue

Inability to change location

Fix: Check your location settings on your iPhone. Go to 'Settings' > 'Privacy' > 'Location Services' and ensure that Travello has permission to a... ⇲
 
Notifications issue

Fake notifications

Fix: Check your notification settings to ensure that you are only receiving relevant alerts. Go to 'Settings' > 'Notifications' and adjust the se... ⇲
 
Account issue

Nationality misassignment

Fix: Check your profile settings to ensure that your nationality is correctly entered. If it is incorrect, update it in your profile settings and... ⇲

Account verification issues

Fix: Ensure that you are entering the correct information for account verification. Double-check your email and phone number for accuracy. If you... ⇲
 
Payments issue

Inability to book with points

Fix: Check the app's FAQ or help section to ensure you are following the correct process for booking with points. Sometimes, there may be specifi... ⇲
 
Network issue

Lack of local traveler connections

Fix: To find local traveler connections, try using the app's search feature to look for users in your area. You can also join local travel groups... ⇲
 
Glitches issue

Glitches and crashes during use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Travello, and update if necessary. Updates often incl... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
6.6%

Neutral
5.2%

~ from our NLP analysis of 1,464 combined software ratings.

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 Private Data Travello collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Identifiers
    • Diagnostics