fix problems on Serta Motion Signature [iphone]

—— Run into issues on Serta Motion Signature? Get help pending when official support gets back to you!

Serta Motion Signature

Info:

company: Ascion, LLC

: http://www.reverie.com/products/made-for-mobile

Chat with our AI-based Serta Motion Signature Support

🛠️ Common Serta Motion Signature Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Alarm functions don't work

Fix: Check the alarm settings in the app. Ensure that the alarm time is set correctly and that the alarm is enabled. If the alarm is set but stil... ⇲

Fails to pick up both bases

Fix: Ensure that both bases are powered on and within range of your iPhone. Check the Bluetooth settings on your iPhone to confirm that both base... ⇲

Bugs issue

Randomly only picks up one bed

Fix: Check if both beds are properly connected to power and are in pairing mode. If one bed is not responding, try turning it off and back on to... ⇲

Serta Motion Signature is sketchy and unreliable

Fix: Regularly clear the app's cache and data to improve performance. This can be done through the app settings on your iPhone. OR Consider us... ⇲

Serta Motion Signature refuses to recognize dual beds

Fix: Ensure that both beds are powered on and in pairing mode. If one bed is not responding, try turning it off and back on to reset its connecti... ⇲

Network issue

Does not maintain Bluetooth link

Fix: Ensure that your iPhone is within a reasonable distance from the beds. If you move too far away, the Bluetooth connection may drop. Try to s... ⇲

Requires manual relink after moving out of range

Fix: To minimize the need for relinking, try to keep your iPhone within a closer range of the beds. If you frequently move out of range, consider... ⇲

Crashes issue

Serta Motion Signature closes when selected

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Updates issue

Does not recognize bed after update

Fix: After an update, it may be necessary to re-pair the beds with the app. Go to the Bluetooth settings on your iPhone, forget the bed devices,... ⇲

Performance issue

Inconsistent performance

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲

Support issue

No app support available

Fix: Check the app's FAQ section or help documentation within the app for troubleshooting tips. Often, common issues are addressed there. OR L... ⇲

Syncing issue

Cannot sync multiple devices

Fix: Ensure that all devices are logged into the same Apple ID and that Bluetooth is enabled on each device. This is crucial for syncing across m... ⇲

Compatibility issue

Does not work on iPad

Fix: Check if the app is compatible with iPad. If it is not designed for iPad, try using it on your iPhone instead, as some apps may not function... ⇲

Customization issue

No features for custom bed

Fix: Check the app settings to see if there are any options for customizing bed settings. Sometimes, these features may be hidden in submenus.... ⇲

Setup issue

Serta Motion Signature does not show any bed during setup

Fix: Ensure that the beds are powered on and in pairing mode. If they are not, the app will not be able to detect them. Follow the manufacturer's... ⇲