fix problems on DuoSwim [iphone]

—— Run into issues on DuoSwim? Get help pending when official support gets back to you!

DuoSwim: Swim Workout App

Info:

company: DuoSwim Coach Limited

: https://duoswim.com

Chat with our AI-based DuoSwim Support

🛠️ Common DuoSwim Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see upcoming sets on watch until countdown begins

Fix: To work around this limitation, you can manually note the upcoming sets on your phone before starting your workout. This way, you can refer... ⇲

No option to pause or restart sets

Fix: As a workaround, you can use the built-in timer on your watch or phone to manually track your sets. Start a separate timer when you begin a... ⇲

Syncing issue

Cannot resync watch timer with pool's pace clock

Fix: To manage this, you can manually adjust your watch timer to match the pool's pace clock at the start of your workout. Make a note of the tim... ⇲

Registration issue

Free trial sign-up process is difficult

Fix: Ensure you are using the latest version of the app, as updates may improve the sign-up process. If you encounter issues, try clearing the ap... ⇲

Ads issue

Free trial offer pops up continuously after sign-up

Fix: Check the app settings for any options related to notifications or promotional offers. Disabling these notifications may help reduce the fre... ⇲

Features issue

Lacks ability to review splits after swim

Fix: After your swim, take screenshots of your workout summary if available, which may include split times. This way, you can manually log them f... ⇲

No tracking of splits over time

Fix: To track your splits over time, create a simple log in a note-taking app or spreadsheet where you can input your split times after each work... ⇲

Does not measure heart rate while swimming

Fix: If you have a compatible heart rate monitor, consider using it in conjunction with a different app that tracks heart rate during swimming. Y... ⇲

Customization issue

Cannot send custom workouts from phone

Fix: As a workaround, create your custom workouts in the app and take screenshots of them. You can then refer to these screenshots during your sw... ⇲

Compatibility issue

Integration with Apple Fitness tracking is limited

Fix: To enhance tracking, manually log your workouts in the Apple Health app after each swim. This way, you can keep a comprehensive record of yo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.4%

Bad experience

7.1%

Neutral

1.4%

~ from our NLP analysis of 70 combined software ratings.

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Private Data DuoSwim collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Yearly: $83.99 DUO Swim Gold
Monthly: $19.99 DUO Swim Gold
3 Months: $41.99 DUO Swim Gold
DuoSwim Subscription: $83.99 DuoSwim Subscription
DuoSwim Annual Subscription: $83.99 DuoSwim Annual Subscription
DuoSwim Annual Subscription: $83.99 DuoSwim Annual Subscription
DuoSwim Annual Subscription: $83.99 DuoSwim Annual Subscription