fix problems on News 8 WROC [iphone]

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—— Run into issues on News 8 WROC? Get help pending when official support gets back to you!

News 8 WROC
Info:
company: Nexstar Broadcasting
: https://www.rochesterfirst.com/contact-us
: www.rochesterfirst.com
Chat with our AI-based News 8 WROC Support
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UI issue

Gigantic print size

Fix: Go to the app settings and look for a text size or font size option. Adjust the size to a smaller setting to make the text more manageable.... ⇲

Difficult navigation between articles

Fix: Familiarize yourself with the app's layout. Look for a menu or tab that categorizes articles, which may help streamline navigation. OR Us... ⇲

Same layout as another app

Fix: If you find the layout confusing, try exploring the app's help or tutorial section, if available, to better understand its features. OR C... ⇲

Deceptive rating display

Fix: Check for reviews and ratings on the App Store to get a broader perspective on the app's performance and user satisfaction. OR If you fee... ⇲
 
Freezing issue

News 8 WROC freezes on news pages

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if the issue... ⇲
 
Ads issue

Overrun with ads

Fix: Look for an option in the app settings to reduce the number of ads or to subscribe to an ad-free version if available. OR Consider using... ⇲

Interactive ads freeze stories

Fix: If an interactive ad freezes the app, try tapping the home button and then returning to the app to see if it resumes functionality. OR Co... ⇲
 
Slow issue

Slow response time

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the speed improves. OR Clear... ⇲

Scrolling through articles is time-consuming

Fix: Try using the 'Read Later' feature if available, which allows you to save articles for easier access later without scrolling through the mai... ⇲
 
Notifications issue

Constant prompts to enable notifications

Fix: Go to the app settings and look for notification preferences. You can disable notifications if you find them intrusive. OR If the prompts... ⇲

News 8 WROC opens to a notification screen without access

Fix: Try closing the app completely and reopening it to see if it bypasses the notification screen. OR If the issue persists, check the app se... ⇲
 
Permissions issue

Repeated requests to turn on Bluetooth

Fix: Check the app's settings to see if there is an option to disable Bluetooth requests. If not, you can ignore the prompts if they are not nece... ⇲
 
Bugs issue

Inaccurate weather information

Fix: Check if the app has a settings option to select your location manually for more accurate weather updates. OR Consider using a dedicated... ⇲
 
Network issue

Blank screen with internet connection error

Fix: Check your internet connection by trying to load a different app or website. If your connection is fine, try restarting the app. OR If th... ⇲
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 what users are saying
Good experience
90.4%

Neutral
5.2%

Bad experience
4.4%

~ from our NLP analysis of 1,951 combined software ratings.

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 Private Data News 8 WROC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics