fix problems on Tongo Music [iphone]

—— Run into issues on Tongo Music? Get help pending when official support gets back to you!

Tongo Music - for kids

Info:

company: Firstconcert Productions

: http://www.firstconcert.com/support/

: www.firstconcert.com

Chat with our AI-based Tongo Music Support

🛠️ Common Tongo Music Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

long response time for interactions

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Tongo Music in the list and tap on it. If there's an o... ⇲

Tongo Music fails to load correctly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve loading issues. Press and hold the power button until you see the 'slide to... ⇲

Screen issue

opens to a blue screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to view open apps. Find Tongo Music and swi... ⇲

Freezing issue

Tongo Music freezes during loading

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage. Check how much space is available. If it's low, delete unused apps, pho... ⇲

Compatibility issue

inconsistent performance on different devices

Fix: 1. Check device compatibility: Ensure that the device you are using meets the app's minimum requirements. Check the App Store page for Tongo... ⇲