fix problems on Moonly [iphone]

—— Run into issues on Moonly? Get help pending when official support gets back to you!

Moonly: Moon Phases & Calendar

Info:

company: Cosmic Vibrations, Inc.

: http://moonly.app

: moonly.app

Chat with our AI-based Moonly Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App pushes hard for premium subscription

Fix: To manage the aggressive push for premium subscriptions, consider using the app in airplane mode. This will prevent any ads or prompts for s... »»

Moon calendar may show incorrect dates

Fix: Check the app's settings to ensure that your location is set correctly. The moon phases can vary based on geographical location, so make sur... »»

Ads issue

Invasive ads clutter the user interface

Fix: Look for an option in the app settings to disable ads or switch to a less intrusive ad format. Some apps offer a 'lite' version or settings... »»

Payments issue

Limited features without additional purchases

Fix: Maximize the use of the free features by exploring all available options within the app. Take time to learn how to use the existing features... »»

Confusing subscription options

Fix: Take time to read through the subscription options carefully. Create a list of what each subscription offers and compare them to determine w... »»

Limited free content

Fix: Explore all the free content available in the app thoroughly. Sometimes, features may be hidden or not immediately obvious. Take time to nav... »»

Bugs issue

Inaccurate astrological information

Fix: Cross-check the astrological information provided in the app with reputable astrology websites or books. This will help you verify the accur... »»

Runes only pull upright

Fix: If the app does not allow for reversed rune pulls, you can manually interpret the runes in reverse by flipping them mentally or using a sepa... »»

Some tarot card information is incorrect

Fix: Cross-reference the tarot card meanings with reputable tarot resources or books to verify the information. This will help you gain a more ac... »»

Content issue

Some affirmations may be insensitive

Fix: If you encounter affirmations that seem insensitive, take note of them and avoid using those specific affirmations. You can also create your... »»

Settings issue

No option to change time zone in settings

Fix: Check if the app automatically detects your time zone based on your device settings. If it does not, you may need to adjust your device's ti... »»

Store issue

Lack of detailed app information in the store

Fix: To better understand the app's features, look for user reviews and ratings in the app store. This can provide insights into what other users... »»

Account issue

Customer support issues with account recovery

Fix: If you are having trouble with account recovery, try resetting your password through the app or website. Follow the prompts carefully and ch... »»

Glitches issue

Glitches affecting paid subscribers

Fix: If you experience glitches, try restarting the app or your device. This can often resolve temporary issues. Ensure that your app is updated... »»

Marketing issue

Misleading marketing tactics

Fix: Be cautious of marketing claims and focus on user reviews to gauge the app's true value. Look for independent reviews that provide a balance... »»

Updates issue

Inconsistent content updates

Fix: Check for updates regularly and ensure that your app is set to update automatically. This can help you receive the latest content as soon as... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.4%

Bad experience

5.5%

Neutral

3.0%

~ from our NLP analysis of 30,281 combined software ratings.

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Private Data Moonly collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly PRO Subscription: $3.99 Moon calendar. Daily Rituals on 1 month
Annual Subscription Trial: $19.99 Moon calendar - trial
Monthly Subscription: $9.99 Moon, Affirmations, Runes, Sounds, Articles
Monthly Subscription Promo: $8.99 Moon, Affirmations, Runes, Sounds, Articles
Lifetime Pro purchase: $39.99 Moon calendar - Lifetime
Weekly Subscription : $4.99 Moonly Plus Weekly
Monthly Subscription: $5.99 Moon Cycles, Affirmations, Runes, Meditation
Annual Pro Subscription: $44.99 Daily Rituals and Practices - Annually
Birth Chart: $14.99 Get your personal Natal Chart!
Annual Subscription: $29.99 Moon Cycles, Affirmations, Runes, Meditation