fix problems on OVO Energy [iphone]

—— Run into issues on OVO Energy? Get help pending when official support gets back to you!

OVO Energy

Info:

company: Ovo Energy Ltd

: https://www.ovoenergy.com/help

: www.ovoenergy.com

Chat with our AI-based OVO Energy Support

🛠️ Common OVO Energy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OVO Energy freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the OVO Energy ap... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > OVO Energy and selecting 'Offload App'. This will remove the app bu... ⇲

Offline issue

limited offline functionality

Fix: 1. Before going offline, open the OVO Energy app and navigate to the sections you want to access later. This may allow the app to cache some... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲

Support issue

poor customer support

Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. 2. If you need to contact support, try using social media pla... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > OVO Energy and ensure that notifications are enabled. Adjust the... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider upgrad... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. This can help you navigate more efficiently. 2. Use the search func... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options that you may have overlooked. 2. Use third-party apps or... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for OVO Energy. 2. Reduc... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

0.0%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

Switch to these Alternatives:

United Utilities: Your Water

Anglian Water MyAccount

British Gas

EE: Game, Home, Work & Learn

GOV.UK ID Check

UK Immigration: ID Check

SMARTY

E.ON NEXT

Private Data OVO Energy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics