fix problems on YourWeight [iphone]

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—— Run into issues on YourWeight? Get help pending when official support gets back to you!

yourWeight: Weight Tracker
Info:
company: Babylyn To
: https://mb-apps.weebly.com/yourweight.html
: mb-apps.weebly.com
Chat with our AI-based yourWeight Support
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Settings issue

Difficulty changing starting weight

Fix: To change your starting weight, navigate to the settings or profile section of the app. Look for an option labeled 'Starting Weight' or 'Pro... ⇲
 
Freezing issue

Watch app gets stuck when adding weight

Fix: Force close the watch app by pressing the side button until you see the app switcher, then swipe up on the yourWeight app to close it. Resta... ⇲
 
Support issue

Support response is lacking

Fix: Check the app's FAQ or help section within the app for common issues and solutions. This may provide immediate answers without needing to wa... ⇲
 
Crashes issue

Crashes after updates

Fix: After an update, try restarting your iPhone. This can help clear any temporary glitches that may cause the app to crash. OR If the app co... ⇲

yourWeight kicks out when changing measurement units

Fix: Try to change the measurement units in the app settings slowly and ensure you are not switching between units too quickly. This can sometime... ⇲

Frequent app crashes during simple tasks

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce crashes. OR If crashes per... ⇲
 
Syncing issue

Doesn't sync with Apple Health

Fix: Check the permissions in the Health app. Open the Health app, go to 'Sources', select yourWeight, and ensure all necessary permissions are e... ⇲
 
Customization issue

Decimal point weights not available

Fix: Check the app settings for any options related to weight measurement precision. Some apps have settings that allow you to toggle between who... ⇲

Height conversion issues

Fix: Check the app settings for height measurement units. Ensure that you have selected the correct unit (e.g., feet/inches or centimeters) and t... ⇲
 
Payments issue

In-app purchases not functioning properly

Fix: Check your internet connection to ensure it is stable. In-app purchases require a good connection to process. If the connection is weak, try... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.5%

Bad experience
3.9%

Neutral
3.6%

~ from our NLP analysis of 532 combined software ratings.

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 Private Data yourWeight collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. yourWeight+ (1 Month): $3.99 Remove advertisements & unlock all features.
  2. yourWeight+ (Yearly): $11.99 Remove advertisements & unlock all features.
  3. Enter Weight in Apple Watch: $1.99 Enables weight entry feature in Apple Watch.
  4. Remove Advertisements: $4.99 Removes all advertisements in the app.
  5. yourWeight+ (Lifetime): $29.99 Remove advertisements & unlock all features.
  6. Small Tip: $0.99 Small contribution to support the app.
  7. Medium Tip: $1.99 Medium contribution to support the app.
  8. Enormous Tip: $19.99 Enormous contribution to support the app.
  9. Large Tip: $4.99 Large contribution to support the app.
  10. Generous Tip: $9.99 Generous contribution to support the app.