fix problems on First Harvest CU [iphone]

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—— Run into issues on First Harvest CU ? Get help pending when official support gets back to you!

First Harvest CU Mobile App
Info:
company: First Harvest Credit Union
: https://www.firstharvestcu.com/about-us/contact-us.html
: www.firstharvestcu.com
Chat with our AI-based First Harvest CU Support
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Payments issue

Difficulties in depositing checks

Fix: Ensure that you are following the correct procedure for mobile check deposits. Take clear photos of the front and back of the check, ensurin... ⇲

No mobile deposit option

Fix: If the app does not have a mobile deposit feature, check the app's update notes to see if this feature is planned for future releases. In th... ⇲

No support for Apple Pay or PayPal

Fix: If the app does not support Apple Pay or PayPal, check the app's settings to see if there are any options to link these payment methods. If... ⇲
 
Support issue

Poor customer service knowledge

Fix: If you encounter unhelpful customer service, try to escalate your issue by asking to speak to a supervisor or a more experienced representat... ⇲
 
Login issue

Inconsistent login acceptance

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for First Harvest CU Mobile App, and update if necessar... ⇲

Recurring login issues with Face ID

Fix: Ensure that Face ID is set up correctly in your device settings. Go to Settings > Face ID & Passcode and make sure the app is enabled under... ⇲

Incorrect password prompts

Fix: Double-check that you are entering the correct password, paying attention to case sensitivity and any special characters. If you have forgot... ⇲
 
Account issue

No password recovery option

Fix: If the app lacks a password recovery option, visit the bank's website and look for a password reset feature there. Most banks provide a way... ⇲
 
Features issue

Limited features compared to competitors

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or require specifi... ⇲
 
Network issue

Frequent app and website downtime

Fix: Check the bank's official social media pages or website for any announcements regarding maintenance or downtime. This can help you determine... ⇲
 
Accessibility issue

Lack of accessibility features

Fix: Explore the app's settings to see if there are any accessibility options available, such as text size adjustments or voice-over features. If... ⇲
 
Updates issue

First Harvest CU frequently under construction

Fix: If the app is frequently under construction, check for updates in the App Store and ensure you are using the latest version. Sometimes, upda... ⇲

Slow update speed

Fix: Ensure that your device has a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the up... ⇲

Broken functionality after updates

Fix: If the app's functionality is broken after an update, try uninstalling and reinstalling the app to reset it. This can often resolve issues c... ⇲
 
Bugs issue

Duplicate transactions displayed

Fix: If you see duplicate transactions, try refreshing the app or logging out and back in to see if the issue resolves itself. Sometimes, a simpl... ⇲
 
Compatibility issue

Incompatibility with updated devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for any available updates that... ⇲
 
Security issue

Security questions not recognized

Fix: If your security questions are not recognized, double-check that you are entering the answers exactly as you set them up, including any capi... ⇲
 
Crashes issue

Frequent app shutdowns

Fix: If the app frequently shuts down, try restarting your device to clear any temporary glitches. Also, ensure that you have enough storage spac... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
4.3%

Neutral
3.4%

~ from our NLP analysis of 2,596 combined software ratings.

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 Private Data First Harvest CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics