fix problems on Microsoft Loop [iphone]

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—— Run into issues on Microsoft Loop? Get help pending when official support gets back to you!

Microsoft Loop
Info:
company: Microsoft Corporation
: https://aka.ms/loopmobilehelp
Chat with our AI-based Microsoft Loop Support
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Customization issue

Cannot duplicate pages on mobile

Fix: 1. Use the web version: If you have access to a computer, log into Microsoft Loop via a web browser where you can duplicate pages easily. 2... ⇲
 
Compatibility issue

Limited features on iPad app

Fix: 1. Use the web version: Access Microsoft Loop through a web browser on your iPad for a more feature-rich experience. 2. Check for updates: M... ⇲

Apple Pencil support is unreliable

Fix: 1. Check Bluetooth connection: Ensure your Apple Pencil is charged and properly connected to your iPad. Go to Settings > Bluetooth to confir... ⇲
 
Privacy issue

Cannot share pages publicly

Fix: 1. Use the web version: If you need to share content, consider using the web version of Microsoft Loop where sharing options may be more fle... ⇲
 
Glitches issue

Images disappear or show as corrupted

Fix: 1. Reinsert images: Try removing the corrupted images and re-uploading them to see if they display correctly. 2. Check file format: Ensure t... ⇲
 
Syncing issue

Loses place when context switching

Fix: 1. Use bookmarks: If you are working on multiple pages, consider using bookmarks or notes to keep track of where you left off. 2. Avoid rapi... ⇲
 
Crashes issue

Crashes frequently

Fix: 1. Update the app: Go to the App Store and check for any available updates for Microsoft Loop. Updating can fix bugs that cause crashes. 2.... ⇲
 
Downloads issue

Cannot export data

Fix: 1. Use the web version: If you need to export data, try accessing Microsoft Loop through a web browser where export options may be available... ⇲
 
Network issue

No offline functionality

Fix: 1. Use the web version: If you need offline access, consider using the web version of Microsoft Loop when you have internet access to save c... ⇲
 
UI issue

Commenting is clunky

Fix: 1. Use simpler comments: Try to keep comments brief and to the point to reduce the complexity of the commenting process. 2. Use the web vers... ⇲

User experience feels outdated

Fix: 1. Familiarize yourself with the app: Spend some time exploring all features and settings to maximize your use of the app. 2. Use the web ve... ⇲
 
Bugs issue

Basic functions like '/checklist' do not work

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix issues with basic functions. 2. Use alternative meth... ⇲
 
Login issue

Logs out every ten minutes

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause frequent logouts. 2. Update... ⇲
 
Slow issue

Slow performance when moving cards

Fix: 1. Close other apps: If you have many apps running in the background, it can slow down performance. Close unnecessary apps by swiping them a... ⇲
 
Uploads issue

Cannot add PDFs

Fix: 1. Use the web version: If you need to add PDFs, try accessing Microsoft Loop through a web browser where you may have more options for file... ⇲
 
Loading issue

Personal accounts fail to load data

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can prevent data from loading. 2. Log... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.1%

Bad experience
6.3%

Neutral
3.6%

~ from our NLP analysis of 1,602 combined software ratings.

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 Private Data Microsoft Loop collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Microsoft 365 Personal: $6.99 Premium apps
  2. Microsoft 365 Family: $9.99 Premium apps for up to 6 people
  3. Microsoft 365 Family: $99.99 Premium apps for up to 6 people
  4. Microsoft 365 Personal: $69.99 Premium apps for 1 person