fix problems on ELLE Decor Magazine US [iphone]

​

—— Run into issues on ELLE Decor Magazine US? Get help pending when official support gets back to you!

ELLE Decor Magazine US
Info:
company: Hearst Communications, Inc.
: https://www.mazsystems.com/support
: www.hearst.com
Chat with our AI-based ELLE Decor Magazine US Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Inaccessible Table of Contents

Fix: If the Table of Contents is hard to access, try looking for a menu icon (often represented by three horizontal lines) that may lead you to i... ⇲

Garish blue band over pages

Fix: If the blue band is distracting, check the app settings for any options to customize the display. Look for themes or color settings that mig... ⇲

Frustrating user interface

Fix: To adapt to the user interface, spend some time exploring all the features and settings. Familiarizing yourself with the layout can help red... ⇲

Lack of intuitive design

Fix: If the design feels unintuitive, try to identify specific areas that are confusing and focus on those. Make a list of features you find diff... ⇲
 
Account issue

Password retrieval problems

Fix: If you're having trouble retrieving your password, ensure you are using the correct email associated with your account. Use the 'Forgot Pass... ⇲

Subscription recognition issues

Fix: If your subscription isn't recognized, ensure you are logged in with the correct account that holds the subscription. Log out and log back i... ⇲

No option for free digital access for print subscribers

Fix: If you are a print subscriber, check if there are any promotional codes or links provided in your print magazine that may grant you digital... ⇲

Convoluted password requirements

Fix: To simplify password management, consider using a password manager app that can generate and store complex passwords for you, making it easi... ⇲
 
Ads issue

Ads slow down experience

Fix: To minimize the impact of ads, try using the app during off-peak hours when server load may be lower. This can sometimes improve loading tim... ⇲

Misleading advertising about subscription costs

Fix: To avoid confusion, always check the app's subscription page for the most accurate pricing information before subscribing. This can help you... ⇲

Excessive ads overshadow content

Fix: To reduce the impact of ads, try to focus on reading during times when you can concentrate, minimizing distractions from ads. OR If the a... ⇲
 
Crashes issue

ELLE Decor Magazine US crashes frequently

Fix: To reduce crashes, ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available... ⇲
 
Downloads issue

Limited offline access

Fix: To maximize offline access, download issues while connected to Wi-Fi. Look for a download icon next to the issues you want to save for offli... ⇲

Inability to save images

Fix: If you cannot save images, try taking a screenshot of the image you want. Press the side button and the volume up button simultaneously to c... ⇲
 
Storage issue

Only holds one month's issue

Fix: To keep track of older issues, consider taking notes of the articles you want to revisit and searching for them in the app's archive if avai... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.3%

Bad experience
6.0%

Neutral
2.7%

~ from our NLP analysis of 1,134 combined software ratings.

 Switch to these Alternatives:
Luxe Interiors + Design
Architectural Digest
House & Home
Southern Living Magazine
Real Simple Magazine
ELLE Magazine UK
Home Design Magazine
Homes & Antiques Magazine
Architizer: A+ Architecture
Design Hunter Mexico

 Private Data ELLE Decor Magazine US collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. Elle Decor Magazine: $1.99 Renewal subscription for Elle Decor
  2. Elle Decor Magazine: $19.99 Renewal subscription for Elle Decor
  3. Elle DĂ©cor: $0.99 Elle DĂ©cor
  4. Jan/Feb 2014: $5.99 This is the newest feed for download.
  5. May 2013: $5.99 This is the newest feed for download.
  6. June 2013: $5.99 This is the newest feed for download.
  7. Jan/Feb 2013: $5.99 This is the newest feed for download.
  8. April 2013: $5.99 This is the newest feed for download.
  9. Jan/Feb 2012: $5.99 This is the newest feed for download.
  10. October 2012: $5.99 This is the newest feed for download.