fix problems on Per [iphone]

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—— Run into issues on Per? Get help pending when official support gets back to you!

Performance Plus Programming
Info:
company: Zachary Long
: https://thebarbellphysio.com/work-with-zach/
Chat with our AI-based Per Support
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Crashes issue

Per crashes after a week or two

Fix: Regularly clear the app's cache and data by going to Settings > General > iPhone Storage > Performance Plus Programming > Offload App. This... ⇲
 
Loading issue

videos don't load

Fix: Check your internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa. If the connection is stable, try restarting... ⇲
 
Bugs issue

some workouts won't log

Fix: Ensure that you are connected to the internet when trying to log workouts. If you are offline, the app may not sync your data until you reco... ⇲

inconsistent app performance

Fix: Regularly clear the app's cache and data as mentioned earlier. This can help improve performance by removing unnecessary data that may slow... ⇲
 
UI issue

confusing navigation

Fix: Take some time to explore the app's layout. Familiarize yourself with the main sections by tapping around. If available, check for a tutoria... ⇲
 
Support issue

delayed customer support

Fix: Check the app for any self-help resources or FAQs that might address your issue. Often, common problems have documented solutions that can s... ⇲

limited help provided

Fix: Utilize online forums or community groups related to Performance Plus Programming. Other users may have experienced similar issues and can o... ⇲

lack of follow-up on issues

Fix: Keep a record of your communications with support, including dates and details of your inquiries. This can help you follow up more effective... ⇲
 
Payments issue

fraudulent charges reported

Fix: Review your purchase history in the App Store to verify any charges. Go to Settings > [your name] > Subscriptions to see if you have any act... ⇲

incorrect program charges

Fix: Double-check your subscription details in the app under Settings > Subscriptions. Ensure that you are aware of the pricing structure and any... ⇲
 
Messages issue

error messages when messaging support

Fix: Try restarting the app and attempting to send your message again. Sometimes, temporary glitches can cause issues with messaging features.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.7%

Bad experience
30.8%

Neutral
2.6%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data Per collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. First Pull Up Program: $24.99 Get a Pull Up Program!