fix problems on InterPals [iphone]

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—— Run into issues on InterPals? Get help pending when official support gets back to you!

InterPals
Info:
company: InterPals LLC
: https://www.interpals.net/app/feedback
: www.interpals.net
Chat with our AI-based InterPals Support
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Slow issue

Slow performance

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > InterPals and ensure that notifications are enabled. 2. Check Do Not Distur... ⇲
 
Account issue

Account suspensions without clear reason

Fix: 1. Review community guidelines: Familiarize yourself with InterPals' community guidelines to ensure compliance. 2. Check your email: Look fo... ⇲

Inability to cancel account immediately

Fix: 1. Check account settings: Go to your profile settings and look for account cancellation options. 2. Follow the cancellation process: If ava... ⇲

Profile information disappears

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix bugs related to profile information. 2. Re-ente... ⇲
 
Security issue

Scammers and fake profiles prevalent

Fix: 1. Report suspicious profiles: Use the reporting feature to flag fake accounts. 2. Verify profiles: Look for verified badges or check for mu... ⇲
 
Messages issue

Lag in message delivery

Fix: 1. Check internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh the mess... ⇲

Messages not marked as read

Fix: 1. Restart the app: Close and reopen the app to refresh the message status. 2. Check for updates: Ensure you are using the latest version of... ⇲
 
Uploads issue

Issues with uploading photos

Fix: 1. Check file size and format: Ensure the photos meet the app’s requirements for size and format. 2. Restart the app: Close and reopen the a... ⇲
 
Ads issue

Pop-up ads obstructing view

Fix: 1. Upgrade to premium: If available, consider upgrading to a premium version that may reduce or eliminate ads. 2. Close ads promptly: Tap th... ⇲
 
Support issue

Reporting system ineffective

Fix: 1. Use multiple reporting methods: If available, try reporting through different channels (in-app, email, etc.) to ensure your report is rec... ⇲
 
Search issue

Limited search filters

Fix: 1. Use keywords: When searching, use specific keywords in the search bar to narrow down results. 2. Explore different categories: Check if t... ⇲
 
Video issue

No video chat feature

Fix: 1. Use alternative apps: If video chat is essential, consider using other apps that offer this feature alongside InterPals. 2. Suggest featu... ⇲
 
UI issue

User interface needs improvement

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to become more comfortable with its interface. 2. Use available t... ⇲
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 what users are saying
Good experience
72.4%

Bad experience
18.0%

Neutral
9.6%

~ from our NLP analysis of 427 combined software ratings.

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 Private Data InterPals collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data