fix problems on SusieCakes [iphone]

—— Run into issues on SusieCakes? Get help pending when official support gets back to you!

SusieCakes

Info:

company: SusieCakes Holdings, Inc

: https://susiecakes.com/contact/

: www.susiecakes.com

Chat with our AI-based SusieCakes Support

🛠️ Common SusieCakes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SusieCakes is a glorified webpage

Fix: Try clearing the app cache to improve performance. Go to your iPhone Settings > Scroll down to SusieCakes > Tap on 'Clear Cache' if availabl... ⇲

Clunky and poor design

Fix: Provide feedback through the app's feedback option if available, or take notes on specific design issues you encounter. This can help you ar... ⇲

UI issue

Functionality is odd

Fix: Take time to familiarize yourself with the app's layout and features. Sometimes, spending a few minutes exploring can help you understand ho... ⇲

Requires multiple taps to redeem rewards

Fix: Create a checklist of the steps needed to redeem rewards. This can help streamline the process for you and make it easier to remember the se... ⇲

Cannot order or view menu in-app

Fix: Visit the SusieCakes website directly to view the menu and place orders. Bookmark the site for easy access in the future. OR If you frequ... ⇲

SusieCakes does not enhance in-store experience

Fix: Use the app to check for any in-store promotions or events that may not be advertised elsewhere. This can help you make the most of your in-... ⇲

Issues with account sign-in

Fix: Ensure that you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Payments issue

Forced to register credit card for rewards

Fix: If you are uncomfortable registering your credit card, consider using a virtual card or a prepaid card for online transactions. This can hel... ⇲

Slow issue

Slow transaction process

Fix: Try closing other apps running in the background to free up resources on your iPhone. This can sometimes speed up the transaction process.... ⇲

Customization issue

Limited rewards options

Fix: Keep an eye on the app for any updates or new promotions that may expand the rewards options. Sometimes, seasonal promotions can offer addit... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.1%

Neutral

0.5%

Bad experience

0.4%

~ from our NLP analysis of 13,724 combined software ratings.

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Thanx — Loyalty Rewards

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Private Data SusieCakes collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics