fix problems on FUTA [iphone]

—— Run into issues on FUTA? Get help pending when official support gets back to you!

FUTA

Info:

company: VAN THONG ELECTRONIC COMMERCE CORPORATION

: http://vato.vn

Chat with our AI-based FUTA Support

🛠️ Common FUTA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Invalid phone number error for non-Vietnam numbers

Fix: Ensure that you are entering your phone number in the correct international format. For example, if you are in the US, your number should st... ⇲

FUTA frequently busy

Fix: Try using the app during off-peak hours when demand is lower. This can help reduce the chances of encountering busy signals. OR Clear the... ⇲

Support issue

Poor customer service response

Fix: Utilize the in-app support feature to submit your queries or issues. Make sure to provide detailed information to expedite the response. O... ⇲

Unresponsive customer support

Fix: Try reaching out to customer support during their business hours, as response times may vary based on when you contact them. OR Utilize a... ⇲

Account issue

Mandatory Gmail for email input

Fix: If you do not have a Gmail account, consider creating a free Gmail account just for the purpose of using this app. This will allow you to by... ⇲

Bugs issue

Booking system fails during holidays

Fix: Plan your bookings in advance, especially during holidays. Try to book your rides a day or two ahead of time to avoid last-minute issues.... ⇲

Cancellation of booked rides

Fix: Review the cancellation policy within the app to understand the terms and conditions. If you need to cancel, do so as early as possible to a... ⇲

Limited vehicle availability

Fix: Try adjusting your pickup location to a more central area where more vehicles are likely to be available. OR Consider using the app durin... ⇲

Inaccurate ride estimates

Fix: Check the app for any real-time updates or notifications that may affect ride estimates, such as traffic conditions or driver availability.... ⇲

Slow issue

Long wait times for drivers

Fix: Consider adjusting your pickup location to a more accessible area where drivers are more likely to be available. This can help reduce wait t... ⇲

Laggy app performance

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often include performance improvements. OR F... ⇲

Payments issue

High prices compared to competitors

Fix: Compare the pricing structure of the app with competitors and consider using the app during promotional periods or off-peak times when price... ⇲

Search issue

Difficulties in finding destinations

Fix: Use the search feature within the app to type in the destination instead of scrolling through the map. This can help you find your destinati... ⇲

UI issue

No map feature for selecting destinations

Fix: Check if there are any settings within the app that allow you to enable map features or view a map interface. Sometimes, these features can... ⇲

Poor design and user interface

Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, user experience improves with regular use as you become... ⇲

Crashes issue

Frequent app crashes

Fix: Make sure your iPhone's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Updat... ⇲