fix problems on Bertucci's [iphone]

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—— Run into issues on Bertucci's? Get help pending when official support gets back to you!

Bertucci's
Info:
company: EARL ENTERPRISES
: https://www.bertuccis.com/contact-us
: www.bertuccis.com
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Payments issue

Expired credit card error despite validity

Fix: Double-check the expiration date entered in the app. Sometimes, a simple typo can cause this error. Make sure the date is in the correct for... ⇲

Multiple charges for a single order

Fix: If you notice multiple charges, check your bank statement to confirm the charges. If they are indeed duplicates, contact your bank to disput... ⇲

Invalid card errors for online orders

Fix: Verify that all card details are entered correctly, including the card number, expiration date, and CVV. Ensure there are no spaces or extra... ⇲

CC date entry fails

Fix: Make sure you are entering the expiration date in the correct format (MM/YY). If the app does not allow you to enter the date, try tapping o... ⇲

Payment area needs fixing for in-store payments

Fix: If you are having trouble with in-store payments, ensure that your app is updated to the latest version. Check the App Store for any availab... ⇲

No integration with Apple Pay or PayPal

Fix: If you prefer using Apple Pay or PayPal, check if there are any updates available for the app that might add this functionality. Keep an eye... ⇲

CCV number declined every time

Fix: Double-check that you are entering the correct CVV number from the back of your card. Ensure there are no typos or extra spaces. OR If th... ⇲

Cannot use coupons with pay at table option

Fix: If the app does not allow coupon usage with the pay at table option, try using the coupon when placing your order instead. Check the terms o... ⇲
 
UI issue

Bertucci's is just a wrapper for the website

Fix: If you find the app lacks functionality, consider using the mobile website instead. Open your browser and navigate to Bertucci's website for... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Bertucci's logs out frequently

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > Bertucci's and ensure Background App... ⇲
 
Bugs issue

Bertucci's is full of basic bugs

Fix: Make sure you are using the latest version of the app. Check the App Store for updates and install any available updates to fix bugs. OR... ⇲
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 what users are saying
Bad experience
56.1%

Good experience
36.6%

Neutral
7.3%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data Bertucci's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics