fix problems on Chegg Study [iphone]

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Chegg Study - Homework Help
Info:
company: Chegg, Inc.
: http://www.chegg.com/contactus
: www.chegg.com
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Account issue

Frequent account lockouts

Fix: Make sure you are using the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. This can... ⇲

Lack of clear cancellation process

Fix: Visit the Chegg website and navigate to the 'Account Settings' section. Look for subscription management options where you can find cancella... ⇲

Unclear communication regarding account status

Fix: Regularly check your account settings and notifications within the app for any updates regarding your account status. This can help you stay... ⇲
 
Registration issue

Confusing device registration process

Fix: Refer to the Chegg help section for a step-by-step guide on how to register devices. This can provide clarity on the process and help you na... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the Chegg help center for FAQs and troubleshooting guides. Many common issues can be resolved without needing to contact customer se... ⇲
 
Payments issue

Incorrect answers charged against question limit

Fix: Double-check the answers provided by the app against reliable sources. If you find an incorrect answer, take a screenshot and document it fo... ⇲
 
Syncing issue

Issues with app and web browser synchronization

Fix: Ensure that you are logged into the same Chegg account on both the app and the web browser. This is crucial for synchronization. OR Try c... ⇲
 
Security issue

Frequent account deactivation for suspicious activity

Fix: Review your account activity to ensure that you are not violating any terms of service. Avoid sharing your account credentials with others t... ⇲
 
UI issue

Blurry images in answers

Fix: Try zooming in on the images within the app or web browser. Sometimes, images may appear blurry at first glance but can be clearer when zoom... ⇲
 
Bugs issue

Inconsistent answer quality

Fix: When using the app, cross-reference answers with other educational resources to ensure accuracy. This can help you gauge the reliability of... ⇲
 
Compatibility issue

Forced use of app over browser

Fix: If you prefer using the browser, try accessing Chegg Study through a different web browser or in incognito mode. This can sometimes bypass r... ⇲

Inability to use multiple browsers on the same device

Fix: Try using different user profiles in your web browser. Most modern browsers allow you to create multiple profiles, which can help you use Ch... ⇲
 
Permissions issue

Limited device swaps per month

Fix: Plan your device usage ahead of time to avoid hitting the swap limit. Stick to a few primary devices for Chegg Study access. OR If you ne... ⇲
 
Spam issue

Spam answers to posted questions

Fix: When posting questions, be specific and clear to attract more relevant answers. This can help reduce the number of spam responses you receiv... ⇲
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 what users are saying
Good experience
92.6%

Bad experience
5.5%

Neutral
1.9%

~ from our NLP analysis of 204,790 combined software ratings.

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 Private Data Chegg Study collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Chegg Study: $15.99 With a Chegg Study membership you get unlimited access to over 2.5 million guided solutions.
  2. Chegg Study: $15.99 Chegg Study membership
  3. Chegg Study: $15.99 Chegg Study membership
  4. Chegg Study: $15.99 Chegg Study membership
  5. Chegg Study Basic: $15.99 Chegg Study Basic