fix problems on Atlas Obscura Travel Guide [iphone]

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—— Run into issues on Atlas Obscura Travel Guide? Get help pending when official support gets back to you!

Atlas Obscura Travel Guide
Info:
company: Atlas Obscura, Inc
: https://www.atlasobscura.com/contact_form?source=ios
Chat with our AI-based Atlas Obscura Travel Guide Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of Atlas Obscura. Go to the App Store, tap on your profile icon, and check for... ⇲
 
Login issue

forgets login information

Fix: 1. Use a password manager: Consider using a password manager app to securely store your login information, making it easier to log in when n... ⇲
 
Bugs issue

grey flag issue for visited places

Fix: 1. Check app settings: Go to the app settings and look for options related to tracking visited places. Ensure that this feature is enabled.... ⇲

inconsistent results in list view

Fix: 1. Sort and filter options: Use any available sorting or filtering options in the app to refine your search results. 2. Clear app cache: Off... ⇲
 
UI issue

difficult to tap on map pins

Fix: 1. Zoom in on the map: Use pinch-to-zoom to get a closer view of the map, which may make it easier to tap on the pins. 2. Rotate the device:... ⇲

UI issues on newer iPhones

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often fix UI issues. 2. Adjust display settings: Go to Settings... ⇲

difficult navigation

Fix: 1. Familiarize with the app: Spend some time exploring the app's layout and features to understand its navigation better. 2. Use the search... ⇲

not intuitive

Fix: 1. Explore the app: Spend some time navigating through different sections of the app to become more familiar with its layout and features. 2... ⇲
 
Slow issue

lag when adding places

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable while adding places. 2. Restart... ⇲
 
Battery issue

Atlas Obscura Travel Guide drains battery quickly

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Atlas Obscura to save battery life. 2. E... ⇲
 
Permissions issue

requires location services to function

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that it is turned on for Atlas Obscura. 2. Use Wi-Fi: I... ⇲
 
Compatibility issue

no scaling for iPad

Fix: 1. Use the iPhone app on iPad: You can download the iPhone version of the app on your iPad, which may work better than the iPad version. 2.... ⇲
 
Customization issue

limited to existing listings only

Fix: 1. Use the search function: Utilize the search feature to find specific places or experiences that may not be immediately visible in the lis... ⇲
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 what users are saying
Good experience
96.2%

Neutral
1.9%

Bad experience
1.9%

~ from our NLP analysis of 7,300 combined software ratings.

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 Private Data Atlas Obscura Travel Guide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Diagnostics