fix problems on Цитрус [iphone]

—— Run into issues on Цитрус? Get help pending when official support gets back to you!

Цитрус: відрізнятись дозволено

Info:

company: Citrus LLC

: https://www.ctrs.com.ua/support

: www.ctrs.com.ua

Chat with our AI-based Цитрус Support

🛠️ Common Цитрус Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Non-resident purchasing issues

Fix: Check if the app has a specific setting for non-resident users. Go to the app settings and look for options related to location or account t... ⇲

Frequent product availability discrepancies

Fix: Refresh the app regularly to ensure you are viewing the most current inventory. You can do this by pulling down on the product list to refre... ⇲

Account issue

Profile data disappears after logout

Fix: Ensure that you are saving your profile data before logging out. Look for a 'Save' or 'Update' button in your profile settings and click it... ⇲

No purchase history available

Fix: Check if there is a specific section in the app for purchase history. This may be located under 'Account' or 'Orders'. If not found, try log... ⇲

Compatibility issue

Цитрус does not support Ukrainian language

Fix: Change the app language settings to a supported language that you are comfortable with. Go to settings and look for language options. OR... ⇲

UI issue

Discounts not visible

Fix: Ensure that you are logged into your account, as discounts may only be visible to registered users. Check the promotions section of the app... ⇲

Bugs issue

Prices differ from website

Fix: Refresh the app to ensure you are viewing the latest prices. Sometimes, prices may not update in real-time, so a refresh can help. OR Com... ⇲

Customization issue

Font size too large

Fix: Check the app settings for any accessibility options that allow you to adjust font size. Some apps have a feature to change text size for be... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

12.6%

Neutral

3.2%

~ from our NLP analysis of 95 combined software ratings.

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Private Data Цитрус collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Browsing History
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Browsing History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History