fix problems on DocuScan [iphone]

—— Run into issues on DocuScan? Get help pending when official support gets back to you!

DocuScan - Scan, Save & Share

Info:

company: Lis Johannsen

: https://codex.persona.co/Terms-Of-Use

Chat with our AI-based DocuScan Support

🛠️ Common DocuScan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DocuScan freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > DocuScan. If there’s an option to offload the app, do that to clear temporar... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of DocuScan by checking the App Store for updates. Developers often release updat... ⇲

Loading issue

limited offline functionality

Fix: 1. Download files for offline use: Before going offline, open the documents you want to access and look for an option to download or save th... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if DocuScan has a help or FAQ section within the app that can provide answers to common issues. 2. Search onli... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > DocuScan and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s interface. Look for tutorials or guides within the app that can he... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any options for customization that you may have overlooked. 2. Provide feedb... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for DocuScan to save battery life. 2. Red... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running DocuScan. If not, consider upgrading your device... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.1%

Bad experience

14.5%

Neutral

2.3%

~ from our NLP analysis of 172 combined software ratings.

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Private Data DocuScan collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Yearly Membership: $39.99 Unlock All Docuscan Features
Unlimited - Weekly: $4.99 Unlock all functionalities, unlimited version
Unlimited - Monthly: $19.99 Unlimited version, all functions unlocked.